Carl was our service tech. He was professional and courteous. Just recently House training a New puppy and older stains from previous Dogs; Carl wasn't sure he would get all the stains out. To all of our amazement the carpets came out perfect. Very Pleased that the money paid is for an Excellent service; which doesn't happen very often in the service Ind. Keep up the Good Work, It is appreciated!
8 years ago (25-08-2017)
Got my air ducts cleaned and the company was professional and accommodating. Would get other services done by them in the future.
8 years ago (15-10-2017)
I'd like to first mention the lady who answers the phones and does the bookings. She is very friendly and one of the reasons we chose chemdry. When calling other companies, I found them very unprofessional. When the day finally came for the desperately needed cleaning (new puppy), the technician was on time, and was very polite and knowledgeable. We had him come for our master bedroom, and a set of stairs with 2 landings. We originally wanted the pet urine removal, but once he came to our house he quoted us almost $700.00! We couldn't believe that price. We were told that the urine smell/stains would not go away unless we did that. We had to opt out of the pet urine package, so we went with the healthy home cleaning. The stains were gone and so was the smell. We were really happy we didn't fork out the $700 because the $220 treatment worked perfectly (and also comes with a stain remover that is magical). We are thrilled of how good our carpet looks in the bedroom. Looks brand new. However, the landing from the stairs is still all marked up. Our technician told us it is best to rip out the carpet on the stairs, which now we are planning on doing next. Thank you so much.
9 years ago (29-11-2016)
Your service reps took the time to explain what level of service were available and what to expect from each service. They shared their knowledge with us before and after the service. We were very satisfied with the results and would use Chem-Dry next time.
8 years ago (09-05-2017)
From the beginning ChemDry was accommodating to my tight schedule. Chris was a very courteous and trustworthy service provider and we felt very safe having him in our home. He did a wonderful job explaining the detailed steps and desired outcomes before presenting a price for service. We were amazed at his ability to get stains, such as marker, coffee, and urine out of our light coloured carpet. Michelle in Customer Service went above and beyond to explain my receipt in detail. I will be recommending your services.