Chase Bank

Staff is always super friendly! All my transactions are always smooth, quick, and effortless. The automated teller is your best friend!
9 years ago (22-07-2017)

Nice people but way too slow. They need more people on their staff.
9 years ago (24-08-2017)

Today is Tuesday, March 15, 2016. I called the bank on Amity Rd. Woodbridge/New Haven, Connecticut. After a number of rings, an automated pleasant voice answered. The voice did not tell me I had called Chase Bank. It told me that they were busy with other customers and that I should call back or call their 800 number. I was calling to speak to the manager. I am not and have never been a customer of Chase. Yet I managed to get on their mailing list and received unwanted marketing mail for quite a while. I appealed to the manager about a year ago to have me removed and he, somehow, did that. You see I have a post office box number so I am now on another mail list as "Our Neighbor" at the box number. I was calling to see if he could work his magic and have me, Chase Neighbor, removed once again. I am one of those people who doesn't like 'junk' mail and I go to great lengths to be removed. So this review is: bad customer service having an automated message ask customer to call back and helpful manager respecting my request to be off mailing list.
10 years ago (15-03-2016)

Great costumer services, but, they are NEVER answer calls.
9 years ago (14-03-2017)

Always one person working. Not enough stuff. Lines are outrageous. Place needs to hire more people.
10 years ago (07-10-2016)