Central Fraser Valley handyDART

Great service I left a message and they got back to me 2 hours later on a weekend letting me know that they had my wallet very pleased with their service
9 years ago (04-11-2017)

Customer suck, worst service I have experienced. Drivers are most unfriendly drivers in BC.
9 years ago (21-11-2017)

They'll mail the taxi saver coupons if you send them a cheque. And let friends pick them up for you. I don't understand the complainers.
9 years ago (29-06-2017)

Incompetent, rude, non informative. Pay for taxi vouchers by cheque. No visa or interact, no online purchase. It will take half of the paltry $80 voucher to go to the office on riverside EVERY month to get more useless vouchers. After paying taxes for 95 years this is how my Mom is treated. T he Bc liberals taking care of seniors living in their own homes , not burdening the system. Appalling
10 years ago (20-04-2016)

The most poorly run business in BC. The fact that a company who owes their existence to helping seniors and mobility impaired people access their community can get away with the abuse and ignorance is outrageous. Their staff on the phones are so totally incompetent that it verges on deliberate maliciousness. When their mistakes come to light which is virtually every time anyone uses them they completely refuse to acknowledge their error or to fix it in any way. Just " nope. This is the time we have you down for. Come now or don't come." Consequently the people they are supposed to help access the community end up stranded and miss appointments, can't get their medications, can't get to the doctor, or end up with huge taxi bills that they can not afford on their fixed income. Their system would not be hard to fix if you could get them to admit there was anything wrong. But not only do they not admit it, they don't appear to care at all. Accountability is the key. Fire them all to teach them that there are consequences to being incompetent. Cancel the contract to tech the company and their successor that when you are hired to help people you help people or you go do something else. The only reason I gave them one star is because I couldn't give them less.
11 years ago (31-12-2015)