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Casco Plumbing & Gas

  1. Slave Lake
  2. Slave Lake Plumber

Reviews, get directions and information for Casco Plumbing & Gas

"Since 1993, Casco Plumbing and Well Pump Service LLC has provided fast, friendly, and affordable plumbing services throughout Frederick County, Winchester VA, and surrounding areas. Our team is available to quickly respond to emergencies. Call us today for a quote from a plumber near you."
Address: 324 3 Ave NW, Slave Lake, AB T0G 2A1, Canada
Phone: (780) 849-1532
State: Alberta
County: Division No. 17
City: Slave Lake
Zip Code: T0G 2A1


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Reviews
Overall, very pleased with Casco. Installation of my new water heater was professional and fairly priced. Removed 2 stars due to lack of proper communications regarding my appointment as did not get any confirmation the day before or day of. Was told 7am when I booked it. I called at 8:30am to make sure they were still coming. No answer so left a VM. Nobody called me back. Called again at 9:45am and this time they answered and simply told me the installer was picking up the water heater and would arrive soon. Arrived about 3 and a half hours late. The installer told me he had trouble with his truck battery. I would have thought the office could have simply called me a told me he would be late, particularly after I left a VM. I had rescheduled work calls around this appointment. In addition, was told the appraisal fee would be credited to the final bill if ended up moving forward. I had to bring this up with the installer as the final bill did not have the appraisal cost removed. He said I would have had to book it the exact same day I got the appraisal to get the credit. Needless to say I pushed back on this and he ended up removing it. But I find it unprofessional when companies play misleading games like this for a simple appraisal fee. I don't mind them charging it, but stand behind your commitment to credit it if a customer proceeds with the service.Service: Water heater installation
Huge thanks to Casco Plumbing. We had a water heater bust and they came out replaced in no time. Casey and Jonathan were professional and addressed our concerns and questions. Highly recommend and will use again in the future.Service: Water heater installation
I had an issue with my well running out of water. Casey came out and told me the problem was a slightly leaking toilet and a poorly wired well pump. He replaced the pump to a lower level for thousands of dollars. It did nothing to fix the problem.
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