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Casa Bella Italian Kitchen And Bar

  1. Hampden
  2. Hampden Bars
  3. Hampden Italian

Reviews, get directions and information for Casa Bella Italian Kitchen And Bar

Casa Bella Italian Kitchen And Bar
Address: 546 Main St , Hampden 01036, MA, US
Phone: +1 413-566-1466
State: MA
City: Hampden
Zip Code: 01036


Opening Hours

Tuesday: 11:30-21:00
Wednesday: 11:30-21:00
Thursday: 11:30-21:00
Friday: 11:30-21:00
Saturday: 12:00-21:00
Sunday: 12:00-21:00

Update Info

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Reviews
The first thing I will say, is they plate thier food very well. They say you eat with your eyes first, and your palate second. The waiter was very good. Food was flavorful and there was plenty of it. All in all a nice experience.Food: 4/5
Second time there, and never disappointed! The service was amazing, even the patrons were pleasant! Good vibes all around! Thank you for such a great birthday!
Aren't loyalty programs supposed to reward customer loyalty?!?!?Last night was my third time going to this restaurant in the last 6 weeks since my first visit there. I liked it so much the first time, I came back two more times with various people. It wasn't until last night that I saw there was a loyalty program as it was on the television in the bar, where I'd never sat before. I asked about it and went to the hostess station to sign up. I asked if I was able to show my credit card statements from the last visits if they could give me the points and was told they could. When I finished my meal I brought my receipt the enter your point manually and my credit card statements on my phone. I was told by the very rude woman at the counter that they couldn't do that because they had no way of going back and I should have signed up sooner! She then informed me that she was the owner and has no idea why the hostess told me they would do that. I'm not sure why the waitstaff wouldn't ask people if they're rewards members when they bring the check, but apparently, it was my job to be aware of this program. As mentioned, I was there several times with various groups of people and none of us noticed this program which is on the menu somewhere but blends in with everything else and not very noticeable. I guess I'm just not sure why you would refuse to reward someone's loyalty that just recently started coming to your establishment and has brought new business every time. It's not like I wasn't able to show them what my total was on the last visits and was just asking for random points for no reason. And if your establishment did a better job at letting people know, you would have given me the points already anyway. It's funny that the owner was being so cheap about the points which result in free items but doesn't care about losing customers, which she has.
Great spot in town thats become a semi regular date night spot for me and my wife. Good selection of beers on tap, I've enjoyed the spicy calamari and the spicy mussels as well as their pizzas. Service has been attentive and friendlyFood: 5/5
Excellent service , the food was fresh and on point!! We also indulged in dessert and had the blonde brownie so yummy!! Our server Nick was friendly and attentive!! We will be back for sure!!
Casa Bella always has good food! We went for New Year's Eve dinner and weren't disappointed again. Service was quick, polite, and attentive as always and they had a great duo singing and playing guitar. My only concern is that I ordered one of the seasonal drinks, a Snickerdoodle. It was very good, but was in a pretty small tumbler with a lot of ice. Thought it would be in a bigger glass for $9. Left me wanting more, but not at that price.
Food was not greatest and 2 of our 4 orders were incorrect and we didn't wait any longer as we waited far to long as it was. Hostess was rude but the female bartender was great.Food: 3/5
Was really good a month ago, but they changed cooks or something because they got cheap. Salad and pasta sides are now extra.Food: 3/5
We were there for a bereavement luncheon. Despite being a buffet, the food was pretty good...but probably not as good as ordering from the menu. The wait staff was quite pleasant and very attentive.Food: 4/5
Fun with the Siblings Huge table in bar area Great! Waitress Food was greatDine in: Yes
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