CARSTAR Pierrefonds

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About

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At CARSTAR, we offer compressive auto body repair services, from minor dents and dings to repairing your accident damage. Whether you've had an accident, tangled with mother nature or want to freshen your car's look, you can relax, we'll take it from here! We offer the highest quality repairs and customer satisfaction in the auto body repair industry and take pride in offering a clean, inviting environment and feature state-of-the-art unibody and frame repair equipment, expert painting and warranty for all insurance claims.

"CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs."

Address: 4796 Boulevard Saint-Charles, Pierrefonds, QC H9H 3C9, Canada

Phone: (514) 620-2288

Website

State: Québec

County: Communauté-Urbaine-de-Montréal

City: Montréal

Zip Code: H9H 3C9

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

Reviews

I got into a small accident on new years eve and my insurance company suggested this garage for the repairs. Upon arrival I was immediately served and everything was handled professionally. They informed me that the repairs would take 2-3 weeks. They loaned me a car and repaired my car in record time. My car is back to 100% all thanks to this 1 stop shop car repair eliteness. They also gave my car an pretty good inside outside car wash that was greatly appreciated 10/10 service, would definitely recommend.Services:&nbsp;Tires

Called for a price to get bumper painted, shop asking 550$ called the dealer quoted and booked for following day 350$

I have been going there for 8-9 odd years and actually have dealt with them for family members and personal cars on 6-7 occasions. I find them very professional at their skill set and efficient as long as you are making a claim through you insurance company but however if you are paying from your own pocket the job maybe not be as great. I think the business is own by 2 partners and I feel comfortable dealing with young gentleman with beard but other partner’s son can be difficult at times. I have had more good experiences than bad at this establishment but to get to 5 stars they need to provide same kind of expertise for jobs done by client’s own money. I think if you are looking for job done A one the first time on insurance claims then this is the location. I also find their quotes on the higher end if you are going to pay for repairs yourself.Services:&nbsp;Painting

They were so accommodating and made everything easy for me. Had a major body repair done and they did a beautiful job—car looks great. Very impressed and highly recommend them. A big thank you to Robert who took the time to deal with me, amazing customer service!!!

Be careful with this body shop. I obtained a quote and booked an appointment for my repairs, which was a month away. I then took my car in on the day my appointment was scheduled, thinking that the work would be done in three days and I heard nothing. When to pick up my car on the fourth day only to find that nothing had been done. My car was in the back of their lot and I was told that nothing would be done for another week. No communication from anyone at this shop.  It appears that they are only interested in insurance jobs as they had no interest in doing the work for my car and really didn’t care that I was an unhappy customer.  Poor, poor business practice! I have lost over a month of waiting due to this shop and I certainly wouldn’t recommend them to anyone - in fact, I would highly recommend that you look for another bodyshop that shows an interest in all customers not just insurance jobs.

Terrible experience with this garage. I had my car brought in for fixing. Not only were the damages not all taken car of but other parts of the car that they owner stated "would be taken care of" never were. They told me come back in the spring to get it done. On top of it the complimentary car they gave me had problems with it so I could not even drive it. If for whatever reason you do go there which I strongly advice against make sure you don't deal with Philippo, he has a lot of attitude very unpleasant to deal with.

Went to get a quote for two vehicles to be detailed and a windshield to be replaced. I was told that I  would be called the same or next day with a price. Called a few days later and nobody answered so I left a message. Nobody has called back yet and it has been 3 full business days.

Awful customer service.  Had my car's damage estimated with them 2 MONTHS ago, and was scheduled to bring it in yesterday morning. The night before I was to bring it in, they cancelled my appointment with no valid explanation. I then found out it was due to issues they were having with my insurance company. As of approximately 6 months ago, they were no longer accepting cars from my insurance company. And instead of turning me away day 1, they decided to do the estimate, make me wait 2 months, and then like i said before, cancel the night before. Extremely frustrated. My car would have been fixed by now if they had only been professional enough to let me know from the get go that I would have to go somewhere else.

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Pierrefonds car repair

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