Capital District Psychiatric Center

This place is not fit for a human, regardless of their psychological problems. I was there for 22 hours before I was seen by a "Crisis Worker" and 24 hours to see an actual doctor. The only thing they evaluate is whether you will essentially kill yourself or others, or not. You do not have private rooms, the bathrooms are absolutely disgusting and unkempt. You get a little bowl of cereal, yogurt and fruit for breakfast and lunch and dinner consists of dry sandwich bread with cheese...thats it. I am thankful that there weren't any truly crazy people there while I was there, because you're basically confined in one room with everyone else, and there is virtually no supervision. The nurses don't seem to really care about caring for the patients there, everyone is basically just shooed aside. They don't refer you to other help, other than giving you a piece of paper with other doctors. If you need help, please choose to go somewhere else. The process is extremely inefficient and will only make your psychological issues worse. If you are having psychological issues, choose to go anywhere else but Albany Medical Center(AMC). If you go through their emergency room, you will sit in a bed with nothing to do other than staring at the ceiling for 24 hours.
8 years ago (17-09-2017)

Awful place, I would not recommend anyone to take their child there EVER!!!! They treat you and your child like a case instead of an individual. They do not understand or care about personal circumstances that prevent you to committing to an appointment even when you call to reschesule. They only have a limited schedule and do not work around your child's school schedule or your work schedule. The secretary is very rude and asks personal questions pertaining to your child and gives advice although it's not her profession. For two weeks straight I left messages for my child's nurse practitioner and she NEVER returned my phone call. The waiting room ia filthy and not welcoming. There is NO level of understanding when it comes to needing to reschedule an appointment for whatever reason. Your wait time is over 30 minutes plus the time a therapist sits with your child.There is no action plan and most of the therapist there either transferred from a different place or different floor but are not aware of your child's needs before taking on the case. They were NO help to my child at all. I have spoken to people on the street who have mentored my child better than these people who supposedly have degrees. Talk to other people or parents, don't take your child here if you want positive results. They are interested in putting your child on meds and keeping them dosed up not helping you as a family unit cope with your child's disease. Bipolor disorder is a disease, these people don't care about our children.
8 years ago (27-09-2017)

Do not ever choose to be admitted to this hospital. The staff will not keep you safe in the fact that any potentially harmful items you have with you- tweezers, blow dryer etc. that they are supposed to make sure you check in the staff does not pay attention whatsoever. If I was still feeling as suicidal in this death hole as I did when I arrived, I could have ended it no problem. It is not a safe or clean place. My room was full of ants and I was accused of drawing the ants into the room with my dirty socks rather then the staff address the problem. It was only several nights into my stay that I was finally moved to a different ant-free room. You will only see a doctor 2-3 times if you are there 8-10 days. The only good thing I will say is the doctor was very kind but the nursing staff is deplorable and should be in jail for the lack of attention and care they show those who are suffering.
8 years ago (18-06-2017)

Plan to wait for hours to be seen. One doctor on staff is ridiculous considering the amount of patients in need of care. Go somewhere else if you have a choice! If you have a family member that suffers from a mental illness please I urge you to start advocating for them! They should not be put through such disgraceful treatment. They need help just like anyone with a physical condition. Pathetic that there aren't other choices! Avoid it if you can. I only gave one star so that this would post. REALITY is, I would rate it a ZERO! I don't blame the staff, I blame the administration, it's sickening!
8 years ago (11-05-2017)

I find the reviews mildly amusing. What do you expect? THE SYSTEM IS BROKEN! If you don't like the accommodations at CDPC, then try to keep it together. It is hard, but that's just the way it is. It's disgusting there. The staff is pretty awful, uneducated, they enjoy escalating situations and making fun of the patients, but again, THE SYSTEM IS BROKEN. It is what it is. And if you are a parent bringing your child there, maybe, just maybe, you might consider what you did to your child to need to bring him to a mental health clinic because children are not born into this world damaged on their own without our help. Don't blame the staff for what you did wrong. I'm not saying CDPC is blame free, like I said it's Disgusting. Full of bugs. Nasty, awful, bagged, prison type food, not enough beds for people to even sleep in most times, it's actually worse than prison conditions. It probably should be investigated by the state. Why isn't it? Because the world isn't fair. It won't ever be, so get used to it. Now that Trump is president, you better start soon.
8 years ago (24-05-2017)