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Canadian Tire

  1. Vernon
  2. Vernon Home Goods Store

Reviews, get directions and information for Canadian Tire

Canadian Tire
Address: 4900 27 St #345, Vernon, BC V1T 7G7, Canada
Phone: (250) 549-2131
State: British Columbia
County: North Okanagan
City: Vernon
Zip Code: V1T 7G7


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews
I am the type of person who would rather shop in person and support brick and mortar stores. I drove 30km to get a product their website said was “in stock”, plus a bunch of other components and parts for a project. It took five different associates pointing to or passing me off to one another and over an hour to discover the product wasn’t actually in stock. To top it off the associate that actually worked in the department mentioned that another customer had been looking for the exact same item a day or two prior. Why not address the inventory discrepancy at that time!?nnConclusion, I wasted 4 precious hours of a day off. I stopped, literally placed my basket on the floor and went home, ended up ordering everything off of Amazon$480.00. Essentially confirming why brick and mortar stores are closing and online shopping is taking over. You can order the same brands and other equal to or better quality products without leaving your home.
I bought an ac online, I live hours away in a rural community and drove into Vernon on my only vacation this summer. Me and my dog really need this low watt ac, and there’s none available in my rural community. I was told that the ac would be ready for pick up at 6:30, last night, Aug, 27th. I managed to get there before closing to pick it up, but the Customer Service Desk was no help, in fact were giving unsolicited advice and repeating statements that were irrelevant to my questions. Like if I come back Tomorrow will it likely be available. Instead she told me that one person went home and that’s why it’s not ready. So I asked if that meant only one person prepares pick up orders, not only did she get offended but she was even more aggressive and hostile and refused to answer my question and called another employee over to stare at me menacingly.nnWell, I canceled my order, I refuse to be bullied by a miserable customer service employee, who refuses to address accessibility needs and would rather discriminate against their customers. I hope this is not standard service and just the young and inconsiderate blonde employee with glasses, who was so aggressive and hostile.
Canadian Tire is a shopper’s dream! Despite offering an extensive range of items, from tools and automotive supplies to home essentials and outdoor gear, the store remains impressively well-organized.nnIt's easy to find what you’re looking for, and the layout ensures a hassle-free shopping experience. The attention to detail in keeping the aisles neat and accessible truly sets this store apart.nnIf you value variety, quality, and a smooth shopping experience, Canadian Tire is the place to go. Highly recommend!
Review update: We are changing our review from a 1 star to 5 star. Robyn, the manager from the auto parts department went above and beyond to make sure our issue got resolved. She reached out to corporate to get approval to buy back the trailer from us at the price we paid and let us buy the correct size trailer. She even came on her day off to ensure the return was done correctly and ensured that we didn’t have to repay for the registration. Would happily recommend this store again after our experience with Robyn.nnOriginal review:nnWe came to this location specifically to purchase a 5’ x 7’ utility trailer. Unfortunately, all the trailers were stored on top of large shipping crates outside, requiring a staff member with a forklift to bring them down. We asked an associate to help us and clearly stated we were looking for a trailer with a true 5’ x 7’ interior.nnThe associate showed us two trailer models while they were still on top of the crates. We chose the more affordable option and asked once again to confirm that it had a 5’ x 7’ interior. The associate assured us that it did.nWhile another staff member was being called to operate the forklift, we were brought inside to the parts desk where the associate printed out a quote. After confirming again that the trailer was 5’ x 7’, we were directed to the cashier to pay. Once we returned with the receipt, we were told to visit our insurance provider to register and insure the trailer before taking it.nAt no point were we advised—or even given the opportunity—to inspect the trailer after it was brought down. The store’s automotive section was closing soon, and against our better judgment, we chose to trust the associate’s repeated assurances about the trailer’s size to go to our insurance agent.nnAfter completing the registration and insurance, we returned to pick up the trailer and noticed it looked smaller than expected. Without a tape measure on hand, we once again gave the benefit of the doubt. However, once home, we measured and were surprised and disappointed to find the interior width was nowhere near 5 feet.nnWe contacted the store immediately but were told to return the next day, as the automotive parts section had already closed. When we came back the next day, we explained the situation in full—highlighting that the other trailer they sell, also listed as 5’ x 7’, does have true 5’ x 7’ interior dimensions. We also pointed out that other retailers sell the same model trailer DK2 MMT5X7G but list it more accurately as 4.5’ x 7.5’.nnHad we known the trailer we chose was smaller, we would have purchased the other model. Despite all this, store staff refused to offer any resolution. We’re now stuck with a trailer that doesn’t meet our needs, based entirely on incorrect information provided by store staff and misleading product descriptions.
I had transmission work done on my motorhome. Let me tell you the guys are very professional and did the work as required and quoted. Mark the service manager is extremely professional and personable. Thank you Mark and the team of mechanics.
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