Canadian Tire

They told me one thing on the phone and then entirely another thing at the store after I had already made the trip. All said and done, they don’t warranty their sales and the parking lot is full of garbage and way too small. There are far better hardware stores in town with much friendlier staff. Don’t waste your time here.nThe manager was stand offish and rude.nNever shopping here again.nUPDATE: I did reach out to corporate customer service and they did a reasonable job making things right.

Priced some tires that were reasonable. A week later I phoned to get them. It was about four days away and said I wanted the ones that they kept on file for me. Two days before the day I was to go in they confirmed my appointment. Ten minutes before my appointment they phoned and said they didn’t have the tires. They didn’t even have anything else similar. Ended up going to Fountain Tire and got a reasonable priced tire and put on in less than a hour. Last time I call Canadian tire since I took the day off because I’m a hour away.

Unfortunately the manager I dealt with should not be in that position as she obviously hates her job, staff, and customers! Retail can be VERY difficult, and maybe she was having a bad day...nShe named a staff member that should be paying more attention to how she does her job, then didn't want to honour an overcharge in pricing. She agreed to it, then said she could only discount because they were losing money. Said she didn't have to honour posted price because the product I purchased was in the wrong spot.nHope they realize that pissing off customers loses them WAY more money than the few dollars on a product.nIf she hadn't provided such horrible customer service, I would have continued to shop there, but NOT happening now! Honestly, I hope she can find a job she enjoys and makes her happy. Must be hard being so miserable!

We were in a bind. Later Friday afternoon and the charging system in our truck failed, while we were half way to our destination. They were able to look at our truck diagnose and replace the alternator quickly, even after having to find the part because they had none in stock. Very friendly service advisor.

Cashier was great. The seasonal Manger or worker was extremely abbersive. I also work retail and do not need to be yelled at and told I'm wrong. I felt extremely belittled and like I didn't know what I was talking about. I went else where and spent more money then intended but the service I received was great. I know the scanning code of practice that wasn't my argument. It was that several items were placed at the wrong lable. She was rude and not a happy person