Caisse Desjardins de D'Autray

The receptionist welcomed me positively and professionally. I later met an employee Eliane who provided me with good explanations and outstanding service. Thank you for the pleasant welcome, it feels good. Dedicated and customer-respectful employees like these two young women are a welcome gift that is becoming less and less popular.

For my mortgage renewal, what a terrible experience. Speaking with Ms. Sophie and her manager, Mr. Charrette, during our first discussion, Ms. Sophie misled me three times, and the manager indirectly told me to stop bothering him. Wow, what service!nnI don't usually say this, but the manager wasn't very serious with me.nnI've always received incredible service, but this time, what a disappointment!!!

Mrs. Joly, who handles our mortgage, poor service, error on invoice repayments and does not communicate with us to inform us about it. We always have to ask for explanations, so we took the money from our credit cards to resolve the less complicated problem.

Pleasant place where you can quickly go to the counter with staff that are generally quite young but friendly and efficient.

Plenty of ATMs and friendly reception at the ATMs inside. Courteous staff.