CAA (Canadian Automobile Association)

We've been CAA members for a few years, so also started getting our travel insurance through them. Always super helpful and even made recommendations that saved us money.

Staff were amazing and very helpful. My business was completed in under 10 minutes. Nice change from delayed service that is the norm now.

Amy was great to work with and fair. I got my van insurance renewed and added tenants insurance which gave me more discounts.

After over a year of CAA membership I finally needed a tow. There I was in the heat of "May weather" sitting in the parking lot of a church with a broke down car, God sent Brandon came to the rescue. He was pleasant, professional and courteous. I was given a lift along with my car to the mechanic. He even took his time to have a chat while we venture into the garage. It made the bad situation to a a really good experience. I thought Brandon was fantastic! He works 4 days on, 4 days off but I feel like he deserves more rest that 4 days, after all he works super hard! Kudos to you Brandon. Thank you for saving the day!

Very quick and informative travel inquiry. Plus I got to charge my vehicle for free.

It was a Friday night around 6:15. My husband and I stopped and parked our vehicle in this empty parking lot behind a big white building in Dartmouth , NS, to try to figure out how the GPS worked when a woman came out of the building and walked over to us. We wanted to go from point A to Point B but we were completely lost. She started to give us directions but quickly noticed we were not familiar with the city. This kind lady then offered to lead us to our destination and we followed her in our vehicle. When we arrived and expressed our heartfelt thanks, she told us she worked for CAA. Her name is Tanya, our earth angel. Thank you so much. You went beyond your duties to help a stranded couple. We are forever grateful. We have been members of CAA for over 20 years. ~Julie And Patrice Larade

The service was great. They were quick and efficient and explained everything

I wish I could give 0 stars. Nowhere on their website when scheduling roadside assistance online, does it say that you absolutely must be present when your vehicle is towed. I spent $100 for this service only for the guy to show up and tell my partner, no, I will not take this vehicle and not even call me to say he isn't taking it?? then proceed to turn my vehicle on TWICE, when the issue could in fact be made MUCH worse, irreparably worse, by doing so, without my permission. So you won't take a vehicle when the owner isn't present but you'll literally get inside and turn it on? Twice? Without knowing what's wrong with it? Actually ridiculous. And customer service did nothing to help/refund/apologize when I called. Horrible company. Horrible.

I've been a CAA member for over 15 years now. When you live in a city, CAA is must. And we save money on travel, hotels, pizza Papa John's give 25% off!!, and whole list of things, so it pays for itself. If you break down in traffic in a big city, CAA is a must... just for one tow alone, it is worth. I signed up for peace of mind. Think of it as insurance, but unlike regular insurance, it pays for itself.

We bought 60 days o travel medical from this dartmouth ns office and things were fine no claims untill we tried to extend the coverage for a couple of days at the end . We were informed that since we were going over the 60 days our premium would be approx $5 dollars a day higher than previously paid.This was not a problem untill they said that the $5 a day would also be added to the entire 60 days of the policy--- they wanted Approx $225 to extend the policy for 2 days ----- what a scam -----This was not explained at the start and I checked with the manager in the halifax office and was told that I should have only been charged the $5 on the extended days --- seems like the right hand doesn't what the left is doing------ if you deal with this office get the extension ppolicy in writing ---we came home 2 days early Ian A