Bruce Auto Group

There is no zero rating so I had to give them a 1. My son bought a used vehicle at this place and an hour out of the dealership the transmission went on it, they would not go good for it and said he had to pay half for them to fix it which was another $1,800. which he couldn't afford. Now with less than 9000 km on the vehicle since he bought it he got stuck in New Brunswick on the weekend the transmission gone again. Not to mention the the expense and inconvenience that he has been through for towing, being without a car etc. This is four days later and they are not even calling him back... The media needs to get a hold of this... UNBELIEVABLE!
8 years ago (02-08-2017)

I want to thank the manager for taking another look at my rear window. I wish someone had mentioned they were going to look for a second hand one. After four trips to you business to deal with a cleaning job, I thought that at one point, like having to come back to have the cleaning finished and no shuttle available, I might have been offered something for gas and inconvenience. Yours truly Sandy Adams
9 years ago (17-11-2016)

I had a great experience with the Bruce Auto Group. They treated with me unmatched professionalism and were always putting me first! Their market-value policy is also awesome! I encourage you to go there if you are looking for a car.
9 years ago (12-07-2016)

It's always a great experience at Bruce. Nice family business who takes care of their client!
9 years ago (24-01-2017)

There is only a few good things i can say about this company however over all i am very disappointed. The good things i can say is this company got me a car even though i have less then perfect credit however they are not the only ones that could do that for me and their service was friendly. But the cons outweigh the pros, When i contacted them i was looking for a either a truck or an SUV i also made it clear that i was on a budget and could only afford a certain amount every month, well that day they sent me an email with several vehicles to choose from and the bi weekly payment was within my budget so i choose the one that i liked and proceeded with everything to get approved and it was done rather quickly well they brought out my vehicle to my house with a lot of paper work to sign. I know this next part is an error in judgement on my part however i trusted this company and because the person who was dropping off the car was in a hurry to get back i quickly skimmed the agreement papers and signed everything. Later when i actually sat down to read everything i was shocked, The vehicle itself was listed at 10,000 by the time everything was added on i am going to end up paying 24,000 that is over double, oh yeah and the monthly budget i gave them where i told them i could not pay anymore then that well my monthly payments are double what i told them and there is nothing i can do because as they state i signed a contract. I realize this is my error i should have taken the time to read it all carefully i am hoping writing this review will stop others from making the same mistake that i did. I feel this company was very dishonest and told me whatever i wanted to hear just to get me to agree to purchase this vehicle and then once they had this vehicle in my yard (which i am sure is part of the ploy to rope you in to signing papers without really paying attention to what you are signing ) they changed things drastically.
9 years ago (15-04-2016)