Brew Street

Good beer and quiet. Expect new staff and a little fumbling of orders, yet staff are kind and always upbeat. Good neighbourhood pub
7 years ago (12-03-2018)

Gave this bar a shot after moving into the suburbs from Vancouver, especially since I think the owners also run the Kitchen Table in Kits. My experience here was very disappointing and more so because of the service. It was a Sunday night (6:30PM) of a long weekend so myself, my hubby and a friend decided to check out the Brew Street. Upon walking in we waited sometime before being seated (there were less than four tables occupied). After being seated it took 25 minutes for our server to offer us any beverage - water included. I had also gone to the women's washroom and there was no toilet paper anywhere to be found - this was at 7PM on a Sunday night -- it was far from busy and they were supposed to be open until 2am! Finally when it was time to order the waitress didn't seem to know the menu at all as she kept coming back to say they were out of whatever we had ordered. My hubby was getting pretty impatient but I calmed him down saying maybe she was new. We ordered honey garlic wings and our friend ordered bbq wings. When our server brought these over she claimed that ours was honey garlic and gave our friend his bbq flavor- however the wings we received were hot wings. After letting her know she apologized took the wings back and re-ordered our wings. When she returned she came back with BBQ wings. It was at that point that I had asked her if she was new and she said she had been working there for a couple of years which really blew my mind. I just wanted to eat food and leave. It was at this point it was starting to fill up with the younger crowd, louder music so we requested for our bill which came with an extra 3 beers we had never ordered. Our waitress appeared super sweet and had apologized profusely. I just couldn't comprehend my experience there at all. I have never experienced that kind of service ever - we came to the conclusion that perhaps there was some substance abuse going on. So as trendy and promising as Brew Street appeared to be it's really poorly run. I definitely will not be returning or recommending this place to anyone.
7 years ago (20-03-2018)

16 year old shotty blonde waitress is underage and feels to empowered. Loved the Burnette waitress, bartenders and bouncers. Kids gotta go though
7 years ago (11-03-2018)

Waited for the waitresses for 15 minutes before we left because of bad service. Saw 5 waitresses stand there and did nothing.
7 years ago (17-03-2018)

Beer menus were crumpled, stained pieces of paper. Placed our beer orders, waited 15min, were then told one of the better we're out, waited a bit more then told that and ANOTHER of our orders were out. Waited another half and placed our food order. And waited. Then they came back and told us they were out of two of the burgers we ordered. Only giving one star because they worked with us to find an alternative that fit our dietary needs. Food came luke warm with a hair in it. Will not be coming back.
8 years ago (25-06-2017)