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Reviews, get directions and information for Brantford Home Hardware

Brantford Home Hardware

About

Brantford Home Hardware is an independently owned Hardware and Home Improvement retail store, named "Best Home Hardware Store in Canada" for 2012.

Story

Brantford Home Hardware is locally owned and operated. Winner of the 2012 "Best Home Hardware Store in Canada", the management and staff are dedicated to serving customers with friendly attitudes and helpful advice. For decades the little store on King George Road in Brantford has been serving the community with great savings and expert suggestions, blossoming into a pillar of customer satisfaction that aims to set the standard in this old factory town. Come on in for helpful tips and great products! And see for yourself why Brantford Home Hardware is #1.

Address: 10 King George Rd, Brantford, ON N3R 5J7, Canada
Phone: (519) 751-3333
State: Ontario
County: Brantford
City: Brantford
Zip Code: N3R 5J7


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Terrible customer service. Had a $6 solar light that I purchased a week ago that was defective. Just wanted to exchange it as I have 3 others that work fine, but this one sometimes worked and sometimes didn't, but since I didn't have my receipt they wouldn't help. Ridiculous !! Not like I wanted my money back. Should have purchased another one and brought the defective one back with the receipt but not worth my time. I'm a senior and have purchased thousands of dollars of product from Home Hardware from this store and the one in Hanover, but I'm done now. If they can be petty so can I.
My elderly parent purchased a power washer here, it was defective and when she took it in the staff refused to replace it and starting laughing at her. Terrible awful staff, abusive of elderly women, you must feel so proud and tough laughing in the face of an older woman. Disgusting behavior
It is so nice to have a Home Hardware Store in our neighbourhood. The staff are friendly and helpful like you'd find in a small town, even when it's busy. Hours of operation are typical you can easily check store hours on line if you are not sure, eh? Pretty sure the staff all shop there too - whether it's paint, nails, plumbing or extension cords, they take the guesswork out of it.
Condescending and mocking customer service. I purchased a power sprayer and ball bearing from one of the 2 sprayer head fell apart with the usual push forward and turn to disengage as per USUAL bother filling out a warranty. Store clerk thought it was quite amusing and insisted that I mishandled broke ? This sales person continued to smirk. Maybe because I’m old and have an accent he thought he could pull this disrespectful behaviour and poor customer service I do not recommend this store do not buy here. A combination of racism and ageism.nIn retrospect when I bought it and they insisted that I fill out a warranty and submit a warranty that any issue would be trouble. My son was in a hurry and I really did not want to purchase there and would a Preferred to go to Canadian Tire
Sold a faulty power washer to us and refused to return it, beware of this company, they dont stand by their products. Told us we misused the powerwasher. They are simple pieces of equipment, plug it in turn it on, this company is a scam and will steal your money, do yourself a favor and go to Canadaian tire where they stand by their products.
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