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Reviews, get directions and information for Bonavista Hot Tubs and Swim Spas

Bonavista Hot Tubs and Swim Spas
"BonaVista’s mission is to help you create a dream backyard. At our Leaside showroom, we offer a wide selection of Hydropool hot tubs, Hydropool swim spas, Dekko fire features, water care supplies, pool accessories and pool toys/inflatables! Whether you are creating an outdoor room to entertain guests or a peaceful space to spend a quiet weekend at home with family, we can make your backyard a place to host lots of people, have fun and relax. We invite you to make your outdoor space as comfortable as your living room – your very own backyard resort."
Address: 812 Eglinton Ave E, East York, ON M4G 2L1, Canada
Phone: (416) 645-6980
State: Ontario
County: Toronto Division
Zip Code: M4G 2L1



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Reviews
Thank you Rob for an amazing first class customer service experience. Rob and his team at BonaVista ensured a smooth delivery and set up of the hot tub. They were very professional , easy to communicate with and fast to respond to any customer service issues. Highly recommended!
A real pleasure to work with Rob and everyone else who took our questions throughout the purchase and delivery process. BonaVista was recommended to us by our landscaper and we certainly would recommend in fact we did! anyone looking to buy a high quality hottub with excellent costumer service! Thank you team! -Ag
Smooth purchase, delivery & follow up by Kylie & Rob. We bought the 4 person Serenity 4300, perfect for small backyards! Rob's post-delivery chemistry101 lesson was straightforward. No issues at all!
Purchasing our hot tub through BonaVista has been a fantastic experience. Rob & his team are extremely knowledgeable and helped us select the right spa for our needs. They didn't push a ton of add-ons. They were extremely flexible with delivery. And the post-delivery tutorial and service has been amazing. I couldn't recommend them more. Thank you Rob & team!
Great customer service - even from a distance! We are very busy, so I purchased the hot tub sight unseen from another city, but we felt confident in our choice based on the friendly advice and professionalism shown. Everything from the first email, to the installation, to the after-installation care has been top notch. We are happy with the whole experience! Thanks Jennifer for everything!
Rob and his team were excellent to work with to find us a hot tub. Rob was very knowledgeable and friendly, and he provided us with a lot of practical tips to choose the right hot tub for us. We especially appreciated him to coming out to our home to give us a personal tour on how to use the tub once it arrived - this was just one example of the outstanding customer service.
Rob and the BonaVista team provide top-notch customer service. They made the purchase and installation very easy, and were helpful and responsive throughout the process. We love our new hot tub and highly recommend BonaVista.
A big “thank you” to Jennifer and her staff/crew at BonaVista. She helped us choose the right Hot Tub model for our family, and worked collaboratively with our landscape architect to integrate the unit into their design and timeline. Jennifer also took the time to give us a personal instruction on how to maintain our unit, and has been incredibly responsive throughout the process. It’s only been a few weeks, but we love our new Hot Tub and look forward to enjoying it for years to come!
Very Professional It’s been a year now since the installation of my hot tub. From the electrical hookup to the 3 month cleaning, Rob had all of the answers. He made the sale and followup questions easy to deal with and understand. Their ongoing interest in the quality of your water is another example of their customer commitment. It was my pleasure to purchase here and I would not hesitate n recommending their services.
Jennifer Gannon and her team are simply sensational. As part of a new build in Wellington County we ordered a hot tub from Bona Vista. Jennifer was a star in adjusting the delivery and installation timing resulting from Covid-related delays. BonaVista also recommended a service provider who is keeping the hot tub working flawlessly even during this winter. My recommendation is unqualified.
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