BMO Banque de Montréal

Slow service and unhelpful staff who make a lot of mistakes, which have to be fixed at another branch. The last time I had to get the problem fixed at a different branch.
9 years ago (22-11-2017)

Staff kept making "errors" on the creation of new accounts, voiding advertised promotions, and requiring the client to initiate back & forth calls between BMO headquarters and the branch. Ended up closing 1 of my accounts because I was fed up dealing with excuses, call backs and assurances of follow-ups.
9 years ago (19-12-2017)

VERY slow service. Unhelpful staff. Didn't understand my concerns or needs. Staff were unmotivated and visibly acted aggressively between each other; very unprofessional.
10 years ago (26-10-2016)

A very good location. I've always found the staff extremely polite and efficient. Since it's a small location there can sometimes be line up's but the wait times are less then most.
10 years ago (25-03-2016)

I've tried calling them multiple times to deal with things that I can't resolve on-line but they don't answer the phone, which means having to go to the branch in person. This is a waste of their time and mine.
10 years ago (15-09-2016)