These folks came to my home and charged $433 to push a reset button (that was in the kitchen) for outlets not working in my dining room. My husband was made to sign an agreement before work was begun and didn't feel he could protest.
When I learned of this I was surprised and upset because we were acquainted with the electrician, so I called to dispute the charges. Victoria was very sweet (no one was rude), and explained to me how reputable they are. She said the diagnostics were extensive (they were at my home less than an hour), which raised the price to $433. They feel this is entirely reasonable, they had my money, and they weren't budging.
For many people this represents a week's pay, again, for an hour of diagnostics and then pushing a reset button. Pretty ridiculous. If you want a fair price, go elsewhere.
13 years ago (19-03-2013)
My Mother had a problem with the lights in the
upstairs of her home and called several elections
to come investigate the problem. Blue Ribbon
was the first to respond and charged her $300.00
to tell her that the whole upstairs would need to
be rewired at a cost of $2700.00. I thought that
sounded a little on the high side so I told her to
get a few other bids. I very reputable local
contractor came out later that day and solved the
problem for a total cost of $125.00 in about one
hour. They did tell her that she should update the
wiring upstairs with in the next couple year and
quoted her $800 to $1200 dollars( which is less
than 1/3 to 1/2) of the quote of Blue Ribbon.
When she called Blue Ribbon back to ask for a
refund she was informed that she would not
receive refund. This company tried to take
advantage of a single lady and rip her off. Do not
under any circumstances use BLUE RIBBON
ELECTRICAL
13 years ago (26-07-2012)
My elderly Mother-in-Law who was widowed in the last year called Blue Ribbon to repair a small fluorescent light. The electrician was there for less than an hour and charged $400.00. I believe he did complete the simple repair but I know lawyers and doctors that don't charge that kind of hourly rate for their services. When we called the company to complain, they explained that they don't charge by the hour, they charge by the job. So be ware of this company. If you have anything that requires some real work, you may need a home equity loan. August 2014.
11 years ago (07-08-2014)
DO NOT USE. It is a rip off. I add my voice to everyone else. I wish I read the reviews. It starts with a sweet lady answering " How can I make you smile ?" then she tells you they ( Wes ) will show you the prices before doing anything but they have a travel fee of $69. The fees are outrageous. The smart ones lose $69 but this is set up to get old ladies and naive people. I had to do 1 star with no lower options
11 years ago (26-06-2014)
I wanted a quote for a 20 kW Kohler generator. They wanted to charge me $80 just to come out to quote! Wow. I have no idea how this company is in business.