Blue Lake Laundromat

This place was the best when it opened. The owners' customer service was a 10+, they kept it incredibly clean. But now the nephew is here and ever since he took over, it's filthy!! He sits in the office watching TV and only comes out if you tell him something needs to be done. And even then he does minimal! Machines and prices are great, which is why I've come back, but don't drop anything on the floor or use the bathrooms due to how dirty and unkept it is.
9 years ago (06-12-2017)

I dislike that the Older Asian man is no longer there he gave great services of helping anyone with the Laundry loading and unloading out the car! Sad that he is no longer there!Excellent that they have attendant at the place it is a bonus!!
9 years ago (27-12-2017)

I'm from out of town and I found this laundromat through Google maps and read the reviews. The reviews I read were spot on. Very nice and clean! It's been years since I've been to a laundromat mat, but the worker was very helpful. For that I give them 5 stars! :)
9 years ago (17-05-2017)

I HIGHLY recommend this laundromat. Was at laundromat Dec.26th and I picked a time when laundromat was pretty empty but there was an attendant there the whole time. I have been to many laundromats you never see an attendant so it is nice they have someone on duty the whole time. This i now my new laundromat as they are the best I have been to. Nice, big clean washers and dryers, they are always working, no machines out of order and ample machines for many different sizes/loads of laundry. They even thought of having cups by the quarter machine for customers to use while there.Prices are affordable but hoping to see coupons or a weekly deal in the future.
10 years ago (31-12-2016)

Previously I had given a 5 star review. Because the place was immaculate in every way possible. I felt trust in them because they cared enough to maintain the business. Looking back I wonder how much of that was due to it being brand new. Four months later I can say the last 5 visits I've noticed a steady decline in care and attention to the machines and ESPECIALLY the bathrooms! Today it smells awfull in here. The bathroom is so disgusting I chose to use the gas stations instead. Its currently about 87° outside with almost 50% humidity its hot and clearly these owners agree with that because they are sitting in the office with the door shut and the air on. The customer area is not privileged to enjoy comfortable air quality. I have to sit in my car while waiting due to the heat and rancid smell. I went to wash my hands in the bathroom but there was only a drip of soap left in the bottle and it had clearly been very watered down. The folding table I used was clean. They have plenty of wash carts. Change machine works and tv is on. Machines are beginning to have the soap mixed with hair build up you notice in laundry mats that are old or uncared for. I hate to say it but this will be my last visit due to the obvious lack of customer appreciation. When the air is not on and the bathroom is as disgusting as it is the message is clear. Whoever owns this laundry mat wants to get the most money possible without putting much in. Understandable as we all want that. However you must not forget if your in the business of customer service and you put the customer last you will bankrupt yourself. ***1st reviewed April 2017*** Seriously don't want to review this place because I'm afraid next time it will be packed! But they deserve 5 stars no doubt. Its by far the cleanest, best kept laundry mat I've been to. There's only one other I would go to now after seeing this place and that one is 2 hrs away from here and the difference is they are 24 hours so you eliminate the pressure of the clock if you like to get in and start at 5am. I understand this isn't something that's done in the cities by anyone and for good reason. The machines are good and there is no crud inside them so I feel totally safe washing my clothes here. Same with the dryers I really hope whoever owns this will continue the awesome upkeep. I quit going to one 5 minutes from here because they quit caring enough to even wipe out thier machines and no you walk in and its nothing but out of order signs on half the machines. Those little signs everywhere scream out that the only is just letting it go and that affects the level of trust. So happy I have found this place! You be honest I an really excited to know I have a great way to wash now.
9 years ago (02-08-2017)