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Black Hills Federal Credit Union

  1. Pennington County
  2. Pennington County Bank

Reviews, get directions and information for Black Hills Federal Credit Union

About

Stay connected to your local, member-owned, not-for-profit Credit Union. We Improve Lives!

Story

Our story is a big story. It's big because our members trust us to be a part of their stories. We're lucky that way. BHFCU has been a part of buying thousands of first cars and starter homes. We've helped hundreds go to school or back to school. Our credit cards and debit cards have bought a lot of birthday presents and groceries. We've believed in small businesses when they were little more than an idea, and we were there years later to help them expand. We've helped families make smarter investments and couples reach retirement.

We understand that it's no small thing to be trusted for these things.

BHFCU was founded in 1941. Our first office was in a member's home. Today, we have 15 locations throughout South Dakota and offer a full line of financial products and services, including insurance and investments, for people and businesses.

Our story is big. But we never lost sight of the little things that got us here: personal service and quality products from local experts.

Address: 225 Main St, Rapid City, SD 57701, USA
Phone: (605) 718-1818
ten.ucfhb@ucfhb
State: South Dakota
County: Pennington County
Zip Code: 57701


Update Info

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Reviews
I switched to BHFCU about 2 months ago from another FCU in Rapid City. I figured BHFCU is in more locations and I'd like to try them since I've heard good things. One thing I didn't hear, or I apparently just didn't read myself, is that there is no overdraft protection for awhile. If you apply online, you have a 6 month wait. Well that is unless you sign up for their line of credit or credit card. If you apply in branch it's still a 2 month wait to see if you're even eligible for any protection. During that time, if you happen to send in a check that would overdraft you, they'll charge $22 to the account because you tried to charge more than you had as well as refusing the check, which will cause a returned check fee at the location it was made. I know, most are just thinking, don't overdraft! Yes, it does make sense but sometimes things happen and the check or debit processes one day before payday by mistake. I've banked with Great Western Bank, Wells Fargo, Highmark, and now BHFCU, and they're the only to have done something like this. It boggles my mind. You have $21, write a check for a doc co-pay of $25, they decline and charge you $22 so your account is now $-1. And then the doc office is going to charge you more. Yeah.... I'm not sure it's going to be worth it when this bank seems very fees driven.
7 years ago (12-10-2017)
Pretty typical at this point for SD, but how this place is run makes no sense. They are a co-op branch, which means you are supposed to be able to use them if you are a member of another credit union. Half the time, they can't verify my identity (never had this issue anywhere else in the country). Yesterday, needed quarters back from a $5 for laundry. This simple task required an ID, a signature, my birth date, address and last 4 of my social security number. Logged into my account at home and they actually deposited the $5 to my account, just to immediately withdraw it again. The incompetency of this place never ceases to amaze me. Literally, just to exchange a $5 for quarters. Nothing else. 2 stars cause they managed to actually do it this time. I'm impressed.
8 years ago (14-05-2017)
Fraud was done on our account and have Surveillance cameras as Evidence and this PATHIC dump won't fix it.
7 years ago (11-11-2017)
I wouldn't use them to get a home loan or refinance they use a shady appraisal company that under estimates your property and then they take your money for the appraisal then do nothing else
7 years ago (19-10-2017)
Fantastic staff and services. Highly recommended.
8 years ago (18-07-2017)
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