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Best Buy

  1. Calgary
  2. Calgary Electronics
  3. Calgary It Services & Computer Repair
  4. Calgary Computers

Reviews, get directions and information for Best Buy

Best Buy
"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."
Address: 901 17th Avenue SW , Calgary T2T 0A4, AB, CA
Phone: (403) 541-6090
State: AB
City: Calgary
Zip Code: T2T 0A4


Opening Hours

Monday: 10:00-18:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 11:00-18:00

Update Info

related searches: best buy hours, best buy calgary, best buy canada, best buy warehouse, best buy edmonton, best buy flyer, best buy electronics, best buy mobile
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Reviews
I always give a business a fair shake before writing a review. I arrived at the sunridge location Sunday afternoon, it wasn't very busy. My wife and I, wanted to buy a TV and espon printer. We decided to try Best buy for their prices and location. My wife and I stood in the TV area for 40 minutes.. while nobody offered any help. We went to the printer area, which is very close and again, was offered zero help with finding anything. It seems the norm for employees here to stand in groups of 4 and 5 looking at their phones and sharing a laugh, then helping customers find what they are looking for. See my photo. 5 employees standing feet from each other. I got fed up waiting, approached an employee in the printer department only to be told sorry, we don't have ANY color printer available.... Monochrome was available, but no color. Another helpful hint would be to put "out of stock" tags on items that are not available, rather than spending 30 min googling reviews on printers that just aren't available. The only person who acknowledged me was the door greeter, whom I complained too on my way out. Get some staff who really care about their job, just a word of advice. Also, off the top of my head, ordering online is a horrible experience. My wife placed an order for a printer, with no payment confirmation or email notification. She did receive the printer, though only because of complaints put through to their head office. The next purchase cellphone was the exact same problem. Over five days she waited for any confirmation what so ever, or shipping alone for that matter. This is the last time we will purchase anything online. I won't be back to this location either.
Was greeted at the door. Went to customer service. Was friendly, and helped me with my return promptly. Made an exception for me as well which was nice. I would return if in the Calgary area.
Most irritating sales, i have purchased their geek squad membership a few years back on a laptop and it was the biggest waste of money and even back then they were persistent on getting you to purchase membership, they never pick up, wouldn't fix your product properly. Aside from that my biggest issue was how annoying the higher sales rep get when it comes to their membership. Younger salesmen was understanding and did not force it upon me and that was respectable, UNTIL A HIGHER MANAGER CAME and she would not take no for an answer and kept on talking, if i say no just let me be dont keep shoving that garbage of a membership down my throat.
Brodie was very accommodating, and helped me with exactly what I wanted. Made sure I knew what I was getting, and informed me on the small things. Wanted a good quality headphone, had a handful of options and helped me narrow it down to 2 and then gave me the better recommendation out of the two. Even gave me a small deal for my time, would come back again just to be helped by Brodie, see you again soon!!
I got a good deal on my Samsung mobile phone. Also received the gift card for the next purchase. Feel amazing to shop there.very nice people.Good customer service.They care about your needs so suggest accordingly. Good to visit.
The sales people ignore you. I was shopping for a new gaming monitor for my PC and I had already been to Memory Express just up the street where they sell the same products for the same prices across the board. The sales people at Memory Express treat you like you business matters, your money matters and your time matters. I cannot say the same for this bestbuy location. Even though the greeter at the front entrance radioed someone to let them know I was coming down to that section of the store, I stood in their monitor section for about 15 mins and watched 3 sales people and a supervisor ignore me while starring at their phones or talking to each other. The store was not overly busy so there is no excuse for this. Then as I was leaving the greeter at the front of the store asked why I hadn't purchased a monitor. I told her what had happened and that I would be dealing with Memory Express. All she did was put a frown on her face like a pouting child. Very unprofessional!!
inadequate customer service. I spent maybe 30 to 45 minutes in the store without being approached once. There were up to three groups of employees standing around. The shop wasn't busy. Although I generally understood what I was looking for, I unfortunately turned to Google on my phone when I needed some advice. While she was the first person I spoke with in the store, the cashier was excellent and made sure I received a product that was supposed to be free with my purchase.
The customers will pay back but the staff was unhoutful however inexperienced I found the manager to be helpful and cared about the lack of training her staff appeared to have she stopped what she was doing to help me and was genuinely concerned. I was it turns out that mobile batteries were extremely popular that year and the term Mobile Battery was not the term they would use to describe what I needed to purchase and they had sold out actually there was none in the back either she did check cuz she found it a bit unbelievable too.
I have shopped at this location few times, and I have experienced horrible customer service, but this time it was quite opposite, I came across this employee named Adam. Adam was fabulous, patient, responsive, helpful and professional. If I can recall, He was not working on front desk though but being a customer we expect employees like him to be working on front desk in order to provide us with satisfactory customer service. Adam, I wish you success :
This is an update to my older review. So even though we had a bumpy road at first to get our dryer get it fixed. They made sure to make it up to the family. Thanks to the staff that helped resolve this issue we were having.
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