Best Buy

The guy that worked with me, Aaron, was great to work with. He answered all of my questions and explained anything that I didn't understand. But he was also really easy to work with because he didn't talk down to me.
8 years ago (09-10-2017)

My son and I stopped in this morning to get his first iPhone. Kienan was the associate that helped us. He was very knowledgeable, answered all of our questions, and did a fantastic job! We were in and out of the store in a very short period of time. Very impressed!
8 years ago (26-08-2017)

I went in to the Maple Grove location with the undecided intent to purchase a new TV (A costly 75" to be exact) I heavily researched the televisions I was interested in and knew all the analytics and specifications behind them as well as visiting a different location. The employees of course, were eager to help and asked if I needed anything and I kindly responded with "I'm still good, thank you though" each time each one of them asked. I spent some time looking over all the TV's and different sales prices, so they of course came up to me several other times asking if I needed help which is fine. I headed to all of their speeches about all the TV's to give them the satisfaction of exercising their knowledge even though I was already aware of everything. Less than 45 minutes of browsing one of the biggest purchases of my life they began to ask me if I was even shopping or what my deal was, as well as commenting on how long I have been looking! That struck me as VERY unprofessional. I just had to bite my tongue and continue with my decision making as I really wanted to go home with a new TV. In the end I walked out with the TV I wanted but disgusted with the immature employees at this location. It was mostly one employee in particular (just to be clear) I even received scowling looks. I will not be returning. Should've just spent my $3,000 in Coon Rapids instead.
8 years ago (04-10-2017)

Nice clean store friendly people. Of course I was there during the middle of the week when they weren't so busy.
8 years ago (07-11-2017)

This store is ridiculous because the employees poop rainbows of happiness everywhere they go. Practically any associate who walked by me checked in to see if I was finding what I needed, and they were all more than happy to help. I was so pleased with the customer service from this store, that I too was pooping rainbows upon departure.
8 years ago (10-10-2017)