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Bertucci's Italian Restaurant

  1. Chelmsford
  2. Chelmsford Pizza
  3. Chelmsford Italian

Reviews, get directions and information for Bertucci's Italian Restaurant

Bertucci's Italian Restaurant
"Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Chelmsford MA, on Littleton Road."
Address: 14 Littleton Rd , Chelmsford 01824, MA, US
Phone: +1 978-250-8800
State: MA
City: Chelmsford
Zip Code: 01824


Opening Hours

Monday: 11:00-21:30
Tuesday: 11:00-21:30
Wednesday: 11:00-21:30
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:30

Update Info

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Reviews
We used to like ordering from this place, but in the last year the quality and value have gone down significantly. Burnt items, missing items, questionable freshness. Every order! Take this for example $14 for meatballs in the picture. The container is 3" in diameter and the meatballs are miniature compared with last year. I don't know if this is corporate funny business or this particular restaurant.
Was a great dinner thanks to our server Lori. She not only took out orders but also recommended our choices. The food was great and the salad was amazing .
Fourth week in a row of sub par service We have hit a new low. Ordered an Artisan mushroom pizza. This has tomato sauce. NOT as it’s described in the menu and not what I ordered. Staff are doing their best but obviously short handed. Manager needs to step up or be fired. My father grew up in the restaurant business in Hell’s Kitchen NYC. This is pathetic and unacceptable, but don’t blame the few people who did show up and try to get the job done. Blame the managers and corporate overlords who allowed this failure to happen.
Nice parking lot off Chelmsford center, easy to get to. The atmosphere looked nice with a larger wood fired stove and lots of acalible seats. The service was fast as our order was ready on time. The pizza toppings looked a bit thin, as was the cheese on the pizza. The crust was the major focus of the pizza. I prefer places with more toppings and cheese. The spaghetti dinner was OK, I had the meat sauce. I found it less tasty than competition, and the meat sauce was more tomato flavored. But I would not get the spaghetti again. I had planned to eat a Hawaiian pizza. It was on the menu a few days ago when I planned to take it out. But upon ordering, it was not available. Overall, I was not impressed. This was the second time I ate here, but it has been a lot of time since my last visit, and now I know why as I did no prefer this style of pizza. The Tucson wings were the best item we ordered. They were hot and crispy with just enough spice. I would get the wings again. Oh and the dinner rolls were also very yummy with oil to dip your bread into.
Placed online order, the app shows the order will be ready at 12:30. Got there at 12:45 and it was not ready yet; was told to wait just 5 minutes. Finally got my order at 12:58. The same happened two weeks ago to my wife. The front desk person did not care and did not even say sorry! Then I got home and saw that the pizza is way smaller than before and burned slightly. What has happened to the size of the pizzas? The only thing that tasted the same as before was the olive oil they usually give away with their bread rolls for free. They even have reduced the number of the free rolls drastically. In every measure, they have reduced the quality even in respect to the customer. They really were great 2 years ago, but in the last few times, I can tell that they are becoming full of themselves. So upsetting because they were our favorite pizzeria; but no more unfortunately!
Took my son to lunch as a treat before school starts again. Service was friendly and very quick! The food was delicious and neither of us were able to finish our meals as the portions were generous and the rolls they give as a free starter were irresistible!
Just ordered 2 calzones from bertuccis here in Chelmsford, got home & they’re not even cooked :/ not only is the dough not cooked through but the ingredients inside aren’t cooked & the ricotta cheese is completely raw. It’s hard to tell from the pics but the ingredients are literally cold & raw that white stuff in the pic with the spinach is the ricotta. I usually keep my mouth shut but this location has sent us uncooked food before, it’s late & we don’t want to order again somewhere else so I called to explain it wasn’t cooked & asked if I could bring it back. I was told I had to talk to the manager & placed on hold.. where I sat a long time until I finally said screw it & hung up. We’ll take the hit again but will NEVER order from this location again
Was there for a child's raucous birthday party. The kids made their own pizza, but they still came out good, and the fries were crispy. The staff did a great job of navigating the chaos, with a smile nonetheless. Atmosphere was great for US, but I'm not sure the other half of the restaurant enjoyed the inevitable shrieking. Kid-friendliness: Again, they managed to get 20+ young kids through a party with nary a tear. Parking: Not the busiest plaza Wheelchair accessibility: No stairs, one curb/ramp to the sidewalk
The food isn't the problem, it's fine. The problem is that we went on a Saturday night and waited almost an hour and a half after ordering to receive our order, three pastas and a salad. We were not unusual. They are overloading the staff by doing way too much takeout and not paying attention to restaurant diners at all. During the hour we waited, we were only offered a single order of rolls and a couple of refills. I think they've ruined this place by their inability to ration out their takeout business. We won't be going back. In the end, they comped our meal, so I'm adding a second star, but I still can't recommend this place right now.
Very poor quality control. My cheese pizza was a pepperoni pizza. You do get a deserved 1 star for the sausage mushroom and onion pizza, my husband said was very good. The hot rolls were placed on top of the desserts. Melting the chocolate chips on the cannoli and the top of the tiramasu. First time ordering in over 5 years, won't be ordering again. Very disappointing.
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