Bells and Bows Bridal Centre

There are no words to express how grateful we are to Bells & Bows for not only seeing us so quickly but also for the encouragement and help provided after my sisters original grad dress from another shop had been “lost in shipment”. The owner ensured that she found the perfect dress that she absolutely loved before making a decision. There was last minute pressure to ensure she had a dress for grad but during her appointment at Bells & Bows all worries were put at ease! The owner also gave her complimentary earrings and bracelets that matched the dress perfectly. 10/10 100% recommend this store! GO HERE 1st!

Do not shop at Bells and Bows. Prior to coming into the store for a grad dress my experience with making an appointment on the phone wasn’t good. The owner Angeline was rude off the bat. On the phone were told there was a $35 admission fee which was fine, they were staying after hours for us which we were thankful for. However we never asked them to do this, they offered, but made us feel like we did. We were told that the $35 fee would be returned to us if we bought a dress at their shop. When she charged us for the admission fee she charged $40 dollars instead of $35 like she said on the phone. We thought that wouldn’t be a problem since we did end up buying a dress and were promised the money back. The $40 however was not returned to us and when we called and asked about it we were told that since she dropped down the original price of the dress she shouldn’t have to return the admission fee. She claims that she told us this in the store which she didn’t. There was 3 people with me and none of us recall her telling us this. She shouldn’t have kept our admission fee regardless if she lowered the price or not. Or she should have atleast informed this principle to us. This was very unprofessional. My actual experience in the shop trying on dresses was also horrible. I had a clear idea of what dress I wanted and she continued to show dresses that she loved, continued to brag about the “never seen before” color’s and designs. It was strange because sometimes she’d just stand there and admire her dresses when I was waiting for her. I was manhandled on the podium, I was being pulled and pushed because instead of clips they were grabbing the dress to adjust it. The owner was very rude to her assistant, which made me and my family very uncomfortable. She barely let me look at the dresses when they were on, I understand that they stayed late but they were very rushed which pressured me. When I would ask my family how they felt about a dress, Angeline would interrupt every time saying “Nobody else will have this color,” “The color is beautiful,” “I’ve never seen anything like it.” I just wanted my families opinion. Because they were using their hands to make the dress fit, they didn’t let me look at the dress I picked for long because they “don’t want to touch it anymore.” When I found my dress the ladies at the store were more focused on the money and rushed me out of the dress before I could get a picture. Grad dress shopping was meant to be a fun and monumental experience for me and for a lot of girls and I’m disappointed in the outcome, please consider this review before you come here.

I personally have went to bells and bows for both my daughters grad dresses and for my wedding dress and entire wedding party. The staff there was very welcoming and treated us all Very well and made sure we were taken care of.They Went above and beyond to make sure I had everything.They went out of there way to make sure I had my dream dress within my budget and because of that I ended up getting all my bridesmaids dresses there to I would highly recommend them to anyone.Bells and bows are very welcoming, experienced, affordable.and makes sure your walking out their door stress free and very happy. Thank you from one very happy bride and wedding party

Absolutely HORRID experience from the moment we stepped in the door. A $25 deposit was required to try on and would be returned if a dress was purchased. Our two grads were rushed to choose only 7 dresses and the owner pushed her own dresses that she referred to as the best and were covered on magazines. The owner and her assistant were attached at our hip the entire time, leaving not an inch of breathing room and rushed us to make the choices. When trying on dresses, they didn’t use clips for oversized dresses but instead their hands which didn’t allow the girls to really experience the dress. The girls left with scratch marks and felt violated during the changing of dresses. The owner would snap and lay demands at her assistant and her husband who was helping grab dresses. She laid down a “humble” speech about being a judge and all her accomplishments about how high and mighty she was. We were told we had 2 hours but after rushing an hour, finding nothing and our girls crying, we left. Do not waste your time!!!

BEAUTIFUL OPTIONS. I literally went here because it was the only dress shop open. They squeezed me in appointment free and there was very good service. Everything was personalized and I loved it. They take amazing care of you as a customer and there is no pressure to find the perfect dress. There were plenty of beautiful options and they help dress you. Thank you guys so much for helping pick out the perfect dress.

If I could do zero stars I would, The owner is pushy, arrogant and wreaked of body odour. From what I saw, she treats her staff like servants, literally snapping fingers at them. She was more interested in telling us how important and successful she is than asking our graduate what she is interested in in terms of a dress. There is a $25 booking fee to try a maximum of 9 dresses. $5 more if you are using a credit card. The whole thing was a terrible experience. Frankly I’m not sure how she stays in business.

I graduated in 2020 and wish I could give this place zero stars. I have a whole story written in my notes with every bad experience I had from here including the owners allowing me to buy the same dress as another girl at my school, and then trying to bribe us to pay them more money to make that girl get a different dress. I also did not receive my dress in time for graduation and received a nasty call saying it was purposeful as I wouldn’t pay more money to get that girl to switch dresses. Thank god for Covid or I wouldn’t have had a dress to wear to graduation. So on top of my grad being cancelled due to covid, I didn’t have time to properly get it altered and the lady on the phone made me cry from how mean she was. Never recommend. Was lied to multiple times. Worst business in Lethbridge and have only heard bad things since

Great place to look for dresses they have every color out there. They have all size and also do appointment after hours. The staff are friendly. They go above and beyond. They are a one of a kind store.

This was the first store I went grad dress shopping to, I had heard great things about Bells and Bows from some friends and was really excited to hopefully find “the dress”. My experience here was anything but good. The owner Angeline, was loud, condescending and rude to her assistant Val, making the experience less than welcoming. When I did try on some dresses the lady’s were man handling me on the podium to the point I almost fell off, not to mention that they rushed me in and out of the dresses and didn’t give me much time to look at them never mind talk about them. There were a few dresses I thought were pretty but was told “do you really like it, because if not - that’s just wear and tear on the dress”. The owner tried to pressure me into picking and buying a dress I did not love, because if I “didn’t buy one that day, I wouldn’t have a dress for grad”. I was also told many times that the colour of dress I wanted didn’t exist and that I wouldn’t find one anywhere else, that I had to pick a different colour on the spot… this was not true at all, I found MANY dresses in that colour and found “the dress” at another store. Not to mention, all brands, prices and sizes were hidden from us, no pictures were allowed, and we were asked to provide a budget - unlike ANY other dress store we visited. The owner of this store is extremely unprofessional to put it nicely, and I would not recommend anyone shop here, hence the fact that I left in tears. Definitely not worth PAYING for an appointment. Thanks Bells and Bows Bridal for the terrible experience. If only there was a 0 star rating option.

With everything happening in the world, I am honoured to know that no matter what is happening BELLS AND BOWS BRIDAL will always be there to have the best dresses and customer service! Currently, wearing Bells and Bows since 2013, Angeline has gone the extra mile by rush ordering gowns, having fittings once the gown arrives, throwing in surprises for all of her customers. Anyone who is looking for prom and pageant gowns, Bells and Bows is your place! Don't be inconsiderate, this is a non-essential business that is going the extra mile during a PANDEMIC! It takes courage to be KIND! SO BE KIND because Bells and Bows always comes through the extra mile!