Bedwell Moving Systems

Revised: From 2 stars I revised to 4 stars, as the move was well made. To understand the whole story you may have to read further below. After publishing my review Mr David Bedwell, director of Bedwell Moving reached out to me via the response posted below. We did talk a few days later and clarified a few issues. It came clear that both side have a different perception and the important thing is they did agree in refunding the shuttle service that was not used. As customers we become impatient when thing are not resolved fast enough with companies. However, Mr Bedwell did listen and he did correct the situation. If you encounter any problem please do contact them as they believe in improving and correcting any mistakes they make. Let this one rest to peace and thank you David for listening and taking your time, it is important to your customers to have the issue resolved. __________________________________________________________________ First published: The major complained is not keeping their end of the deal regarding a charge on a shuttle service that was not performed as they put the charge anyway under miscellaneous. So be careful on extra charge. Otherwise they were expeditious and efficient in the move from an out of province location. Also watch for what the booking agent, dispatcher will tell you. They say many time that did not get my message but in fact they did, as I confirmed with the person that I had left the message originally. They are not always proactive on follow up call if you are trying to get your bill corrected. Other then being charged extra the move was without incident, a bit late on the time announced to their delivery, we had to wait 2. 5 hours before they got to our place. The agent should have made a follow up as to not loose our time as she knew there were still offloading somewhere else. No moving company is perfect but being lied and charge for a service not rendered is not your best option, choose wisely and good luck. I have also used the full packing service at a cost of $150 per hour, so at that rate ensure you are being billed properly, it goes fast.Services: Interstate moving

AVOID THIS COMPANY. Unreliable. I unfortunately hired them for a Oshawa to Ottawa move in 2021. They delivered a week later than they said, some items didn’t arrive, some items arrived broken, and they were very dishonest in their pricing. Was so irritated thinking back and realized I never did leave a review.

I used Bedwell to move my son s sailboat and belongings across the country. Lisa handled my details and everything went very smoothly. I look forward to using them again, this month when we move.Services: Oversized-item moving

Bedwell Movers made me look good. I took on a big job as a Realtor helping a retired couple downsize and sell. Called three companies and Bedwell was first on the mark to book a quick move for staging and a second full move. The first crew arrived early. They were clean and bright and ready to work. They packed and moved extra items into the garage for me. A delight to work with. The second crew were as good or better, trying their best to fit everything into storage. Had to get a second unit. Bedwell also looked after shredding documents and disposing of electronics. Staged, sold, downsized and moved in less than a month and a half. Thanks Bedwell for all your help.

I would definitely recommend Bedwell Van Lines to all of my friends and family. The office staff and movers were organized, punctual and helpful. A special shoutout to Mark and his partner. These two men made it look so easy and seamless. Great job!!