Cowan Plumbing
78 km
Best Plumber/ gas man in the South! Had a problem with my boiler which Doug sorted fo...
Reviews
I'm a project manager who deals with contractors on a daily basis...
i came across this company and had an absolute nightmare of an experience with the guy on the phone. immediately put a bad taste in my mouth which will prevent me from ever thinking of using them in the future.
The guy on the phone was VERY RUDE, didn't listen to a thing i told him.
If you are thinking of using them- i recommend calling ANY OTHER COMPANY but these guys. never experienced anything like this before
8 years ago (07-11-2017)
They wired my newbuild house and it went very well. They showed up when needed and did a good job. Billing was clear. They aren't cheap but they are good without being expensive.
8 years ago (06-12-2017)
Did not deliver what was promised. Tried to pad bill. Does not respond to emails. Does not warranty their work.
8 years ago (06-11-2017)
Guy on the phone was rude to a potential customer, I will take my business elsewhere.
8 years ago (14-12-2017)
Was quoted one price when I had an employee come to look at the work that needed to be done, then when I got my bill it was double the amount I was expecting. They told me its Per electrician per hour. I was never asked if I wanted 2 electricians sent or that it would be twice the amount I was quoted. The workers were very friendly but were unable to find the issue causing one light not to work and one outlet not to work.
Called to discuss the billing issue and was told that they would look into it and get back to me. 2 months later I still did not receive a call back, so I called and right away he started giving me excuses why it was my fault that they were here so long and that he wasn't going to change the bill to what he quoted me.
Had a retired trucker come in after they had finished searching for the issue, and he was able to find out why the light was not working within 30 mins!
Not sure if they train their employees properly or if they just thought they could rip me off for being a woman....but I will never use them again.
Will be spreading the word never to use these cheats! This is not how you run a business.