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Bathurst Animal Clinic

  1. Toronto
  2. Toronto Veterinarians
  3. Toronto Pet Groomers
  4. Toronto Emergency Pet Hospital

Reviews, get directions and information for Bathurst Animal Clinic

Bathurst Animal Clinic

About

Bathurst Animal Hospital is a Toronto-based, full-service, pet health facility.

Story

We are committed to providing high-quality, compassionate, veterinary care throughout the life of your pet. Our services and facilities provide preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical and surgical care as necessary throughout his or her lifetime. We love animals, we care deeply about their families and we offer our services in a fun and caring environment.

Address: 352 Wilson Avenue , Toronto M3H 1S9, ON, CA
Phone: (416) 635-9090
ac.rotcodtep@ofni
State: ON
City: Toronto
Zip Code: M3H 1S9


Opening Hours

Monday: 08:00-19:00
Tuesday: 08:00-19:00
Wednesday: 08:00-19:00
Thursday: 08:00-19:00
Friday: 08:00-18:00
Saturday: 09:00-12:00

Update Info

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Reviews
This was our first time at this animal clinic. First impressions were pretty good. The front area was bright and clean, with enough space for us and our cat. Our cat felt really comfortable here, after sniffing every corner of every room, of course. It felt a lot more comfortable for us as well, and felt a little less like a "clinic" - which was kind of a nice thing. The staff were also quite polite and friendly. We were scheduled in the same day, and dealing with all the staff in person and over the phone was very pleasant and easy. We were happy to be seen earlier than our appointment time about 15 minutes earlier; we had arrived early and were asked to come inside within a few minutes. The clinical staff were also very pleasant. They were easy to talk to, seemed to understand our cat's needs, and recommended options as well as explained the process we were about to undertake thoroughly. While we feel that all our questions were answered and that all options including pricing ranges were explained adequately, we feel that the pricing is a little on the higher end of the spectrum for what is average/normal at a Toronto veterinarian. That said, if the care and attention our cat receives going forward is comparable or better than how we were treated which was great then I could see how the somewhat higher price may be justified. I will update this review if necessary, as we still have several scheduled appointments to attend. If anything changes, I will make notes in this review. If today's visit is any indication though, and our experiences continue to be as good as the first, we are confident that we made the right choice to provide our cat with the excellent care he deserves - because he takes very good care of us.
We'd like to take this opportunity to express our gratitude toward the team for their help on our dog Riceball's death. We just moved to Toronto and our 16 years old dog passed away unexpectedly. We didn't know what to do, but hopefully we came to this place and the team has been very helpful, explained us clearly every options and procedures. We received our dog urn on time, and it is done beautifully with the name we requested. Moreover, we received a sympathy card from them, it really warms our heart, Thank you deeply!
My gosh what an amazing team. I was a last minute call-in and Brittany did everything she could to find me a time slot. Our dog Toby was very ill, but the moment I walked in I was entirely relieved that he was getting the best treatment. The fact that they have an on-site lab facility is the golden ticket. The doctor called me with the results within less than 2 hours and we were able to get Toby the prescriptions meds he needed within less than 4 hours. Gillian at the front desk was also super amazing! I am so grateful for this team. Also love the location.
This clinic says they treat birds but they do not have the facilities to treat birds completely and to the full scope of treatment. I brought my bird in and they said to take it to 404 vet clinic and charged me $118 for that, so basically they charged me to tell me to take my birds somewhere else. I called other clinics to get appointments after and asked them if they’d refer me to 404 if they can’t treat my bird, because I didn’t wanna spend over $100 again just for them to say go somewhere else, I thought this was normal because birds can be tricky but when I asked them this they sounded confused as to why they’d refer me away yet say they take birds. You are better off going to other exotic clinics I’m not sure why they advertise they treat birds if they are not able to fully treat birds. The staff is nice, so one star for that!
Dr. Deji, Gillian and team are absolutely fabulous. They really live by their values and commitment: “compassion, competence, communication.” I was going to another vet for the last 4 years but due to Covid, they were unable to squeeze me for an urgent matter I wouldn’t have been able to see them for a month. I called Bathurst Animal Hospital as I began to worry and my first point of contact was Gillian. She was pleasant, understanding of my “crazy dog mom” ways and never made me feel judged for “overreacting.” She got me scheduled in two days later. The clinic was operating with a “curbside” service - they met with me at the entrance, checked me in, and then took my dog in. About 20 mins later, I received a call from one of the vet techs who asked me questions about the issue and any other concerns. A few minutes after that Dr. Deji called me and informed me of two potential diagnoses, walked me through the process, and was extremely clear and compassionate the entire time. The vet tech called me back afterwards to explain the treatment process and when I could pick my dog up again. Once all the tests were done, they called me to let me know some initial findings and when I could get my dog. Dr. Deji even personally emailed me very specific care instructions from what to expect, and a recommended exercise routine given the circumstances. He even contacted me directly to advise me on lab results as they came in. We visited a few more times for follow ups and Dr. Deji always called me directly, never rushed the call and answered every single question I had every single visit and even after hours via email and I had many questions and after hour responses were not my expectations. Apologies for the long review but I hope it shows how much I truly appreciate the excellent, seamless, and compassionate customer service, and the support. I’m now a new happy client. Ps. Gillian is extremely knowledgeable about pet insurance. I appreciate the time she took explaining everything about pet insurance, her experience, things to look out for, her recommendations, etc. and it was extremely helpful. Thank you team for going above and beyond, and taking care of my best friend!
First visit and we loved the warmth and generous vibe of everyone we met! Our puppy wasn’t nervous ….and the doctor was very knowing and wise in kind way. Thank you to my friends for the recommendation!
I would highly recommend Bathurst Animal Hospital, when I couldn't get an appointment with my vet, I brought my dog to the Bathurst Animal hospital and from the receptionist to the vet it was a very positive experience.
Highly recommend Bathurst Animal Hospital. Our boy thoroughly enjoyed his most recent visit for his annual wellness bloodwork and check up. Very friendly, welcoming and knowledgeable staff!
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