Bank of America Financial Center

Ive been with Bank of America since 1993 (military).....but i think i'm switching over to a different bank or credit union. Here is why. They closed another branch here locally and now this branch seems to be slowly dying. The biggest issue i see is the ridiculous hours this bank has. Open at 9am / closes at 4pm every day. Even worse on Saturday. What happens to the people that actually WORK during those hours? How is a person supposed to bank here if they are not open past 4pm?
8 years ago (05-06-2017)

Nice people in a convenient location. Easy to get into, but hard to get out: Service is always slow due to there not being enough tellers. Last time I was there the drive thru teller was handling both the drive thru and the counter until another teller came over to help.
8 years ago (30-06-2017)

Sorry but I have to tell the truth. Tellers are not welcome customers. If the manager is there, they will talk more. If not, they will tell you to use the atm outside or drive thru. I dont know what are they hired for? Besides that, these hours are ridiculous. And, They have only one specialist which you can ask for help. You have to expect waiting more than 1 hour or you have to make an appointment. I think this place will be closed soon. So sad, I thought I find the right bank for my business.
8 years ago (05-08-2017)

The workers at this branch are always very nice to me, and handle things perfectly. But the hours are bad - closing 4pm? ridiculous. And there are times when the wait is awhile. My main bank is TD....open late, Saturdays, Sundays. A REAL bank oriented toward servicing the customer. That's why I keep hundreds of thousands in TD and almost zilch at B of A.
8 years ago (20-03-2017)

Largest bank in the world, can only afford 1 teller. Long lines, opens late and closes early. Forced to use this Bank for deposits from my company and will most likely be closing my account with them as this seems to be the status quo
8 years ago (25-05-2017)