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Reviews, get directions and information for Bank of America ATM

"We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control CDC guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area."
Address: 8 Polar Loop, Brunswick, ME 04011, USA
Phone: (800) 622-8731
State: Maine
County: Cumberland County
City: Brunswick
Zip Code: 04011



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Reviews
This bank will not stop sending the previous owner of my home offers. They were sending what looked like statements for years and I had to literally bring the statement down to the bank and tell them to stop, & it still took another year. Clearly now they’re just credit card offers, we all get them. The Bank of America sends them to me as well at this address, but still sends stuff to the former owner here. It just makes them the most unintelligent bank I’ve ever heard of. Nobody else is sending stuff like that here. Just Bank of America. The response is just as unintelligent. My name is clearly Justin. They sent me information to stop emails. This review is clearly about them sending paper mail including somebody else is bank statements. This person hasn’t lived at this address for nearly 10 years. There is no acceptable excuse.
Terrible Customer Service. Not only did they try to turn me away at the door. They closed my account for withdrawing my own funds. Their reason is this "You used Zelle" a third party app that bank of america themselves promote all over their website/mobile app... I called about 20 times to only get hung up on or to get transferred to absolutely nowhere. Once a fax numher, second a disconnect, third another hang up. I Do NOT recommended this bank or this branch. The staff there are miserable an rude.
Reading these reviews were quite concerning but I visited this BoA today to exchange currency and everyone there was very nice and accommodating!
I live an hour away from the nearest BOA, which is this one. So a total of 2 hrs of driving on a Saturday morning... If someone could actually answer the phone, before I drive there, so it’s not a waste of time ! 40 minutes and 8 calls, nothing. It opens at 9am, it’s 9:40am now, so I know you just don’t bother to answer the phone. Because you are not overrun at the point of unlocking your door. It’s just pure ignore mode.
I see why they have a 2.2 star rating. I HSVE been with this bank 3 years and this is my first time in there since opening the account and Vanessa should not be working with the public. Rude, short, and did not care to help with any of my questions. Switching banks.
You get the general impression that bank headquarters has abandoned this branch. It was really run down looking until recently, when it got a sort of bare bones rehab. The outside ATM didn't work well, but finally got replaced, a few years too late. The cashiers seem unhappy. Lots of empty offices. It is as if B of A wished it didn't have to have a branch here. The local TD Bank is just a few tellers at the local Hannaford, but it is nicer and more attractive in every way than this so-called banking center. I feel sorry for the employees. B of A should close this branch and let be something better, like Burger King or Pat's Pizza. .
I have been a BOA customer for many, many years and have always had a pleasant experience however, since moving to Brunswick it has been nothing but awful. I have been trying to schedule an appointment with Will and never get a return call. Nothing but poor customer service everyone looks so miserable. I only wish there was a branch in freeport.
Don’t trust this branch with your money! Made a cash deposit on 7/15/19. I accidentally made a mistake by writing a wrong amount on a deposit slip leaving me $600 short of what I actually deposited. When I realized I made a mistake, the branch would not pick up their phone when I attempted to call them more than ten times!! So I had to drive all the way from Portland to Brunswick 30 mins drive just to fix the situation. I understand it was my mistake that I put the wrong amount on the deposit slip, HOWEVER before the teller nicole finalized the deposit, she put my money in a money counter therefore she should have noticed that I made an error in the deposit slip. She also claimed that she tried to contact me several times, which is a LIE because I never recieved any missed calls from this bank. She probably thought I was born yesterday...
I drove one and a half hours to this location because it was the closest BOA location near me at the time and I needed to cash a check. The manager there wouldn't cash my check even though I had enough money to cover the amount written on the check. He was bsing with me the whole time and said there were fraudulent checks going around and that he wasn't going to cash my check. He didnt even try to call and verify the check and made me feel like a criminal at my own bank. Stay away from this location at all cost. They should shut this location down.
uh, just saw 3 bad reviews of this bank branch. Have banked there for more than 10 years and never had a problem. However I have never tried to get a document notarized there. They should encourage every senior teller to get a notary license.
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