Auto Imports - Edmonton

Reviews, get directions and information for Auto Imports

About

Auto Imports has been Edmonton's most trusted independent repair and service facility for Audi, BMW, Mercedes, MINI, Porsche, VW, Landrover and Jaguar.

"Auto Imports has been providing the finest automobile service to Edmonton since 1958. We are an independently owned auto repair shop specializing in European Imports. We service all makes & models but we excel in European vehicle repair, maintenance & diagnostics and we attract a lot of BMW, Audi, Mercedes, Porsche, Jaguar, Land Rover & Volkswagen cars. We proudly call ourselves the European car experts in Edmonton.Whether you’re due for an oil change, alignment, or need a second opinion about a repair, come to Auto Imports. Ranging from mechanical repairs to body repair, out of province inspections to safety inspections, OEM parts to aftermarket parts, rims & tires, we have everything under one roof."

Address: 9904 75 Avenue NW , Edmonton T6E 1J2, AB, CA

Phone: (780) 431-2828

ac.stropmiotuaym@hsineb

State: AB

City: Edmonton

Zip Code: T6E 1J2

Opening Hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 08:00-16:00

Update Info

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Reviews

My experience at Auto Imports was outstanding. I received a very complete and detailed explanation of what was needed to insure the safety of the van for a substantial upcoming trip. Furthermore, the descriptions allowed me to understand what was being done and why with enough details for me to understand or search online for information. In addition, when the work was done, they also went over the work and told me about what had been done by previous owners that had to be re-done because it wasn't safe. When changes or delays occurred, I was informed. Just as we thought the work was done, we discovered the idle air control motor, even when cleaned, was not working properly. They quickly assessed what needed to be done and found a way to get the work done as quickly as possible. Not only do I feel comfortable with the van, but I have learned lots about taking care of the van during the trip. I will continue to return to Auto Imports with the van given how I trust the people and the workmanship.Services:&nbsp;Oil change

These guys have been exceptional. I had a terrible experience getting a basic oil change at jiffy lube, they drained my transmission and did not fill it back up. Had the car towed to them and was back on the road next day. I've brought my Audi in 3 times over the past 4 months for servicing. Have done excellent work. They are very prompt to repair and diagnose, prices are great and Nash is awesome to deal with. Will be taking my car indefinitely to them!

I was very pleased to find a repair shop for German made vehicles especially a 2009. I called for information and was able to bring in my cat the next day. The shop had all the filters I needed right there without any waiting and the cost was less than the dealership and the wait to do the work as well as get the parts was 2 months at the dealership. More importantly at the dealership I was spoken down to and made to feel very uncomfortable.yet at Auto Imports Jeremy was so kind and patient with my questions, explained each and every thing that I was asking in a simple way do I could understand. He took lots of time with me until we covered all my concerns and he never tried to upsell me or take advantage of ignorance of mechanics. The rest of the staff were friendly and asked if they could help me and offered coffee or water. The atmosphere was easy going and not presumptuous. In my 50 years of driving and using repair shops Auto imports was the best customer service I’ve had. I would recommend this business to anyone and everyone that has a car to be repaired or just for regular maintenance. Super good people!!Services:&nbsp;Brakes

I had a super comfortable experience with auto imports doing some warranty work as well as other needed services to my BMW. They advised me on what needed to be done and as well what I could wait on!!! The owner Nash dealt with the warranty company and everything went smoothly with the coverage. Sandy at the front desk was always checking in with me in a timely matter as well as going above and beyond to help me afterwards with other concerns with had nothing to do with what they worked on. I feel confident that my vehicle is now safe and tuned up to be driven for my daughter on the road. ThanksServices:&nbsp;Oil change

Chance and Jeremy the service advisors  were very personable and knowledgeable. I had brake work completed by the technicians on my last visit. On my first visit a couple of weeks ago I had a signal light replaced and my headlights  "cleaned up/polished". All the work was completed to my satisfaction.  I would highly recommend Auto Imports to friends and work colleagues.Service:&nbsp;Auto maintenance

I had such a wonderful experience with Auto Imports and would recommend this auto shop to anyone! Big shoutout to Jeremy who was incredibly helpful, patient and professional while guiding me through my car repairs. I feel he went above and beyond with helping me understand the hierarchy of needs for my car repairs and walked me through my options. The guys in the back did a great job with my car and I will definitely be going back to get more repairs done in the future. Excellent customer service and excellent service done on my car!

Very friendly and professional service. Made my repairs as painless as possible. Got my car back same day, which I greatly appreciated! Definitely my go-to mechanic from now on!

Came to you guys for out of province inspection. You guys are overpriced on “front windows tint removing” your price-$150, outside got it done in just $45, and “wheel alignment” your price- 150 approx, outside- $110. One bulb that had to be changed was also priced on the higher side. Update your prices. The market has a lot of other better options with the best quality.Service:&nbsp;Vehicle safety inspection

Do not bring your Landrover here, they act like they are experienced with them but don't have a clue. Brought my Range Rover here twice left both times with the same problem I brought my vehicle in for and left paying outrageous prices with no results.

They are not competent at everything and they will scam you for it. I had a broken door lock actuator and latch on one door of my Mazda6 and they gave me an estimate of $1000 just for the parts! I took it to a different mechanic shop and got a brand new set of parts for just $350 compared to their $1000. Moreover, they were charging me $400 extra to do the parts assembly. I got it done for $150 at the other mechanic shop. On top of that, when they were diagnosing where the problem was, they broke several plastic parts on my door panel and didn't even tell me anything about it. I just want to say you're better off taking your car to a different mechanic shop because they will try to take advantage of you.Services:&nbsp;Auto body &amp; trim repair

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