Assurance Goguen Champlain Insurance, part of Arthur J. Gallagher Canada Limited

Bad experience! They declined my application for no real reason!! Because I have other properties out of province for which I never had any claim or any problem and they said the risk is high which does not make sense! I was really disappointed and will never do business with them!

Horrible service, highly defensive and aggressive tone when we called to get a few questioned answered. Come to find out they wanted us to pay 5 months of retro pay for an issurence we never got confirmed nor seen any quotes. After calling 6 or more times over the previous 5 month we still never got any responses. Being a small business owner it just surprised me how poorly they spoke to us and how little they cared. Even though they were the ones who dropped the ball, not once did we hear them take an once of responsibility. I cant and dont want to imagine what would have happened if we needed to submit a claim between the 5 months when the file was still incomplete. No way the insurance company would have paid.

Horrible Service . waited weeks for return phone calls . Still waiting on a return phone call from MANAGER 2 weeks ago. Marie-Claire Bujold, CIP. very unprofessional . said we could cancel anytime . did not notify we could be possibly penalized.. put stop payment into the bank to STOP THEM STEALING .. ADVISE NO ONE ELSE BE VICTIM TO THEIR LIES AND DECEIPT

Great quote and friendly service!

Great service!