Aspen Dental

I usually love going to the dentist, but the vibe here was really weird. It was my first time there, so my opinion is based on a very limited experience, but I felt it was important to review. I moved rooms several times and met with the dentist, who immediately pushed whitening on me. Then I had to meet with their business manager to discuss my insurance and I was once again asked about whitening my teeth, saying it is usually $700 but I can get it now for $327. They also pushed for adding a fluoride treatment when I haven’t had that since I was a kid (and, from everything I have read, doesn’t add any benefit to my dental health). Something just felt creepy and scam-like. The best part about the visit was the dental hygienist, Megan, who was friendly, professional and very knowledgeable (she also said the $43 fluoride treatment wasn’t necessary for me). The dental assistant Julia was very sweet, too. I have to say, though, if I had a choice (which our insurance doesn’t give us) I would not make this my dental office. I really don’t want to hurt anyone’s feelings, but I think it’s good to have constructive feedback.
8 years ago (24-10-2017)

Makayla and Megan are very dedicated to their commitment to provide customers with the best care. I had a fantastic experience in their office and I'm working hard to set up additional appointments to finish the work that we all started! Hopefully I'll be visiting their office again very soon! The dentist that responded to my needs was one of the best dentists' that ever treated me! Thanks again for a great experience!! I look forward to seeing you again very soon!
8 years ago (04-07-2017)

Very friendly and professional staff, everyone from Haleigh and Megan to Brittany are terrific to talk to and helped explain everything I needed to know. Megan did a fantastic job getting my teeth cleaned. I'm very satisfied and would recommend Dr. Ala and his staff to everyone. Best dentist visit I've ever had.
8 years ago (31-07-2017)

Worst service ever. My wife came in because of tooth pain. Left that visit being referred to a root canal specialist. After a visit with that dr. Turned out she didnt need a root canal, but guess what we had to prepay for services to be performed. Now insurance has covered the cleaning and waiting for them to refund us which could take up to a year. We do not recommend ever using Aspen dental for anything any time.
8 years ago (28-11-2017)

I was under the assumption that I was going in for a cleaning/check up. To come to find out it was only an inspection and I would have to set up another appointment to do the cleaning/whatever work needed done. I have never been to dentist office that works that way. You go in for a cleaning and then if more needs to be done then you set up another appointment. I was never once was told that when I set this appointment up or even when I was in the office. After getting my x-rays, I sat in a room for 45mins without seeing anyone. I finally just got up and walked out because no one clearly want to talk to me about what the next steps were or to set up my cleaning. Going here was the biggest waste of my time. I came here because they were the only dentist office open past 5pm so I didn't have to take off work. From now on, I will just take off work and go to a real dentist office where the people working on your teeth will talk to you about the next steps instead of waiting for an office manager. IF YOUR TIME MEANS ANYTHING TO YOU, DO NOT GO HERE.
8 years ago (12-09-2017)