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Reviews, get directions and information for Arbutus Laser Centre

Arbutus Laser Centre

About

State-of-the-art medical/cosmetic laser clinic serving Kitsilano for 25 yrs. Dr. Gerald Boey is a pioneer in the laser industry & has experience with 40+ devices. Our skilled & knowledgeable staff are committed to providing results with a focus on safety.

Story

Dr. Gerald Boey founded the Arbutus Laser Center in 1992. He began his laser career in Vancouver treating infants with port wine stains. Within the first 5 years of practice, the clinic integrated laser hair removal, laser tattoo removal, sclerotherapy (injection of spider veins on the legs) and laser for skin conditions such as Rosacea and sun damage.

Today, the clinic offers a full range of services including body contouring, injections (fillers and botox), treatment for snoring, varicose veins, vaginal rejuventation and anti-aging.

With a highly experienced, trained and long-standing team, the Arbutus Laser Center is knowledgeable, skilled and committed to providing to optimal results with a focus on patient safety.

To learn more about our clinic, please call us at 604-731-5512 or visit our website at www.arbutuslaser.com.



"We offer a full range of services including: laser hair removal, facial injections, skin resurfacing and rejuvenation, body contouring, tattoo removal, spider veins on the legs and face, and the treatment of port wine stains. In addition, we provide treatment for moles, age spots, freckles, and skin tags.Our staff of fully trained medical professionals take pride in striving to educate our patients and empower them in making the best choices for their needs. We put forward the highest standard of care in a confidential non-hospital environment. During consultation, we hope to answer all your questions and provide all information needed to make the best choice for YOU."
Address: 2025 Broadway W Suite 106 , Vancouver V6J 1Z6, BC, CA
Phone: (604) 731-5512
moc.resalsutubra@ofni
State: Vancouver
County: BC
Zip Code: V6J 1Z6


Opening Hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-14:00


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Reviews
I have been going to Arbutus Laser for laser hair removal on my face for about 14 months, and I cannot recommend them enough! As a trans woman, laser hair removal was a crucial part of my transition, and I could not have asked for a better provider to help me with this part of my journey. Not only is this centre a LGBTQ+ friendly space, but their technicians also clearly have a lot of experience helping trans folks like myself feel comfortable and affirmed before, during, and after treatment! Before I went to Arbutus Laser, I had received dissatisfactory service from a different provider who made me feel very traumatized, ripped off, and hesitant to ever try this process again. However, when I switched over to Arbutus Laser, the amount of care, comfort, and skill they put into their treatments really made me feel completely at ease. I've had several different technicians during my time at Arbutus Laser, including Lita, Linda, Amy, and more. My primary technician for my treatments was Lita Ebrahimi, whose positive energy, kindness, communication, and skill at her craft are all a major contributor to my amazing experience at this centre! Arbutus Laser quoted me for 6 to 8 treatments, which was perfectly accurate—in 7 treatments, I've had a 95%+ permanent elimination of dark facial hairs. Their lasers are high quality, and they know how to use them expertly! Here are a few highlights for my experience for why Arbutus Laser is doing everything right: 1. They conduct a thorough informed consent process and are up front and honest about expectations, growth cycles, timeline, cost, sun exposure, and before/after care 2. They performed a complimentary "test patch" before full treatment to assess your skin's reaction and optimal laser level 3. They provide free touch-up sessions 2 weeks after treatment to catch any stragglers and align all follicles on the same growth cycle 4. Each technician is open and receptive to individual needs and comfort levels, including short breaks, pain relief strategies, and sensitive spots 5. Their administrative staff are welcoming, friendly, and excellent at scheduling according to optimal treatment recommendations 6. I received a complimentary sample of Tri-San cleanser after my first session to help with my aftercare To everyone at Arbutus Laser, thank you for an incredibly positive experience and for being the absolute best at what you do!
I’ve never experienced something like this or had such a depressing/anxiety-inducing experience with a clinic or felt so manipulated and mistreated. So one day I decided I want to finish all my laser hair removal and chose arbutus. There is several things they did that made this my personal worst experience with a company - even though I’ve been going since 16 and spent thousands there- but one thing I’ll highlight for now is I was told specific prices and then they changed it on me and were really inconsistent and would contradict themselves. I also wouldn’t recommend paying before your appointment/making a deposit because they ended up charging me 260 for one third of one thigh by keeping my deposit And I left the appointment way early, so if I stayed they’re saying they would charge me 600 for 1/3 of each thigh?. When I wanted to speak with them about the experience, instead The owner left a message that frightened me with an angry tone of voice saying she flagged my file and to go elsewhere and I’m too expensive for them uhhhh…-I was obviously not interested in ever ever ever returning to this traumatizing and horrible experience. I had to take an Atavan and felt depressed after my interactions. I have never ever ever had such an experience with somewhere- ever. I may include more of my experience but for my mental health I don’t want to get to into it right now. I have never ever ever in my life had such an experience with a business in my entire life in any country. The way they mistreated me, multiple times, is heartbreaking and I can’t believe I trusted them! When you get laser you are literally naked, getting a difficult and painful procedure, and it’s a very difficult and personal and invasive experience. Feeling manipulated, mistreated, or taken advantage of in that state and giving you more anxiety that state is so messed up. Even writing this is triggering for me so it’s hard for me to write. -extremely rushed appointments compared to any laser I’ve had before -inconsistencies in prices - I can give several specific examples- I was told 550 for the body parts I wanted to do, armpits free, etc..: then the owner said it’s time and pulses even though I was promised a price… but then said my thighs would be 300 ahead of time before an appointment more than the agreed price … but then later charged me that much for 1/3 a thigh for an appointment I left because it was during a heat wave and my skin had sun exposure… -prices said not honoured in my situation -they asked for 300 dollar deposit for a skin consultation for scars and I asked “what If I don’t use it on a skin treatment can it be used on laser hair removal” and they said no- other clinics I know ask for smaller deposits or none and let you use it on anything -when I expressed my bad experience, they didn’t care, not only that, they responded with anger and deflected me -I personally felt anxiety, depression after my interactions, never had that situation after any laser clinic. I had to take medication after things like the scary message left on my machine -Like An example of this… one second say oh the 550 doesn’t apply anymore cause it’s time and pulses but I was promised that price?! I was literally told it would always cost that and we agreed on that for my hair removal journey and then the next moment say they will charge me 300 for thighs ahead of time before the appointment… so what happened to pulses and time? The experience was traumatic but it’s hard for me to discuss because it made me feel depressed and anxious and just scared they would treat someone like that, I’ve never been treated that way by any business. I sent an email asking for part of my deposit back or at least that amount of money in treatments so I could let go of this trauma at least feeling less wronged but that didn’t happen sadly.
I had the pleasure of working with Juli and Amy for a laser hair removal treatment. I could not have asked for a better team. Arbutus Laser is incredibly professional, on time, and efficient, and made this a fantastic experience for me. They take the time to understand what you're looking for, and are honest about what you can expect from each treatment. I would recommend going here in a heartbeat.
I’ve been going for laser hair removal treatments with Amy over the last year and it’s been amazing. She’s extremely good at what she does and the results show for that. She also makes you feel super comfortable during your appointment. I would highly recommend this clinic in general.
After a number of friends have recommended them, I decided to book a consult. Amy has been wonderful with my laser hair removal services. She's very attentive and very personable. The team at Arbutus Laser are very professional and helpful. I highly recommend! Make sure to book your apt soon, they fill up fast :
This is a fantastic and professional laser centre. I can’t recommend it enough. They don’t do packages because everyone requires a different number of treatments for laser hair removal and they don’t want people to spend more than they have to. There is an in-house doctor that you see prior to beginning your treatment and they will do a test patch for you as well. I went to Amy for my sessions and she is beyond friendly and professional and did such a great job. I have had friends go to other places and spend far more than I did with very mediocre results. I can basically get rid of my razor after going to Arbutus Laser. Five stars.
I have been going to Arbutus Laser Centre since February 2019 and have been waiting until I finished my treatments before writing a review. I went in for 9 sessions of laser hair removal in total 7 treatments for bikini area, and 9 treatments for my armpits. Yes I still have few hairs left over as laser hair removal does not remove 100%, but they are very fine and so few they require almost no management. My first consult was done with Amy who did half of my sessions, and the other half were done by Linh simply due to my own schedule, the clinic usually tries to book you with the same technician. I had a great experience with both ladies - they get the job done quickly and will tell you if they can make any more progress with your hair removal, or if you've reached the endpoint. This is nice because you don't have to pay for a bunch of sessions at once, you just pay for them as you get them. The staff at Arbutus Laser were very experienced, kind, and professional in all my encounters with them. I would definitely recommend.
Amazing service, such incredible and informed people, I've been very happy with my experiences here. I love their approach of providing treatments that make you look and feel like yourself and not like someone else!. Leta does my laser hair removal treatments and she is phenomenal – she's extremely warm and supportive, and makes the atmosphere as comfortable as possible. She's also very skilled and I've been thrilled with my decision to get laser. Seriously if you're considering it, do it, it's so worth it. Dr. Eichhorst has done Xeomin for me and I'm so happy with the results that I plan on going back indefinitely. I love that he doesn't push unrealistic beauty standards. I mentioned a blemish on my forehead and he was basically like "Yep you're a human, that's normal, that's great, I'm not here to judge the texture of skin!" I found that comforting because I think we often carry insecurities within beauty-focused spaces and expect the folks who treat us to look down upon us until we've achieved some sort of ideal read: unrealistic/often eurocentric standard, but I've found that's not the case here. He frames Xeomin/Botox as methods of looking how we FEEL, I.E. softening our frown lines if we often frown unintentionally and people ask "Are you okay? What's wrong?" when there's really nothing wrong. This framing resonates a lot with me! I'm happy I found Arbutus Laser and definitely recommend them.
I have been coming to Arbutus Laser Centre now for a number of years to see Dr. Eichhorst with various skincare needs including neuromodulation, laser skin rejuvenation Fraxel to remove sun spots, and facial filler. The results are incredibly natural and satisfying. Dr. Eichhorst takes the time to discuss the best customized plan fo you. Unlike other places, there is no pressure to do any more than you wish to do, and he explains exactly what each procedure does and how it works on your face structurally so you can understand it how it might reach your goal aesthetic. The staff at the office are very helpful and professional also and are quick to respond to questions. If you are unsure what is right for you, I highly recommend contact Arbutus Laser Centre. I wasn't sure fillers were for me, but now I am 100% happy I made that decision.
I have been completing laser hair removal for a year with Linh and couldn't be happier with my experience. She is so sweet and personable which made me feel so comfortable, well informed, and taken care of every single session. The facility and staff set the bar very high, and I would 100% recommend Arbutus Laser to anyone looking to get this procedure done!Service: Laser hair removal
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Directions to Arbutus Laser Centre with public transportation


Eastbound W Broadway @ Arbutus St 220 meters
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Westbound W Broadway @ Arbutus St 230 meters
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Eastbound W Broadway @ Yew St 260 meters
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Westbound W Broadway @ Yew St 330 meters
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N17
Eastbound W 12th Ave @ Arbutus St 360 meters
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