Ancron Medical Centre and Walk In Clinic

I have had the pleasure of having Dr VanDerBerg as my Doctor for years now and she is the most amazing doctor I’ve experienced. She cares deeply. She keeps up to date on her research. She has personally helped me and my health so much. The staff at the office is really friendly and helpful, I feel like I am in good hands there. Thank you so much for all youve done for me.

It’s not a walk in clinic. Appointment only. So put up a sign that clearly states “by appointment only “. Obnoxious and rude front end staff. I wouldn’t take my dog to this clinic.

The doctors are great, always treated well. However the Phone Que is completely broken and has been for 6 months. I cannot even return a call. Fix your phone que so it doesnt constantly hang up on people please.

I arrived at 9:30am to the walk-in clinic for some medical paperwork for my 4 year old. I thought while I was there I may as well also get a pap. The receptionist was very friendly to myself and my child. I was told there would be 1hr -1.5hr wait and that I was welcome to leave and come back in a hour. I'm from Calgary and patients are NOT allowed to leave while waiting so I was thrilled to have this freedom. I came back an hour later and was seen shortly after. My male doctor was very professional and made me feel comfortable during my pap and breast examination a female was made present in the room during the exam. He was very friendly and warm towards my child as well. I had a great experience and would recommend this clinic in the future.

I had been made 2 appointments previously with the same doctor for prescription refills. Upon my third call to set up an appointment, I was gruffly told that the doctor isn't my family doctor so they won't make an appointment for me. Even though it says that an appointment is necessary for refills on their automated answering menu. The receptionist kept telling me I never should have been made appointments in the first place. Then they told me to call back at 9 am and "hopefully you don't call too late or, yeah." And now here I am at 9 am calling to just get busy tones. I'm not even getting the automated answering service anymore.I need my prescription refill, and to speak to a doctor, and the receptionist seemed determined to just not be helpful. Also I had mentioned I wanted to speak to him about recommending a family doctor. The receptionist failed to mention to me they have 5 family practices there. I only found this out after reading it online. That being said, Dr. Kubara has been great in the small 2 conversations we had about my refills.

They were gracious enough bro fit me in with no appointment.....walk-ins are sat and sun from 10 am until 2 pm, there are no walk-ins during the week, the staff is awesome and friendly....it's one of those overly busy places that still goes above and beyond

I had a gynecological problem and felt looked after really well. The ladies answered all my questions patiently and the doctor was very friendly. Serious clinic! Would recommend it to every traveler who is looking for a doctor. Arrived in the morning and only had to wait for 40 minutes.

First of all, the receptionists at Ancron are amazing, this group of women treat everyone with respect and kindness in their very fast paced office. They work their magic daily, making things look effortless as they track down results, book appts, fax documents, prepare letters, answer phones, prepare exam rooms, greet the walk in patients etc I went to the walk in clinic to get hospital test results, although super busy Dr. van der Berg thoroughly went over my test results answered my questions and sent requests for followup tests. Not once did I feel rushed or like I was being shown the door. Excellent physician, very personable, smart, funny and professional. Thank you!

The service was great. The Dr. was incredibly thorough. Very impressed with the medical help received. On the downside, the entire building, including the medical office is filthy. Dust, cobwebs, dirty floors. It wasn't what I expected in a medical office. They need to contract a better janitorial service.

Went to the clinic with a painful rash on my forehead. I was afraid it was shingles but the doctor dismissed it as a reaction to sun and he told me to get a hat. The pain increased so I went to Emerg at the Trail Hospital the next morning. The doctor there diagnosed it as shingles and prescribed medication. There is a 72 hour window in which diagnosis must made for the treatment to be most effective. Not happy about the misdiagnosis. Won't recommend this clinic.