ANB Bank

I've been banking with ANB for years, and I've finally had it. I'm sick of my balance changing on me without notice or reason. I'll check my balance at 4 pm and by 9 I have a charge that was supposedly posted at noon. Also, what kind of jackass locks the night deposit box? Yeah, that was me that left the note. I stayed up for 5 hours just to come in at 6 am and find it locked. Thanks for costing me $35 in late fees that you won't remove.
8 years ago (19-08-2017)

I have never dealt with a "bank" that has no money in their atm for 3 days,other banks i have dealt with fill their own atms....its 1230pm on a wednesday and no money still,never again
9 years ago (01-02-2017)

Wish I could give this bank ZERO starts. I accidentally walked away from the ATM at this branch without pulling my card out last night (12/8). When I called to inquire about getting my card back, the manager Allison Nekola informed me that the company that services this ATM does not pull the cards out until "Wednesday." This means that I will have to wait FIVE days until (12/14) to retrieve my card or even confirm that my card is even in there. She also refused to give me the name and number of the company, so I could see if I could call them myself. Consequently, at the end of the conversation I asked to talk to her bosses boss whose name is Patrick Flannery. She also informed me that he is out of the office (of course) until this afternoon. This is terrible customer service. I won't be using this ATM or bank again. I would appreciate a resolution to this problem BEFORE Wednesday, but unfortunately it doesn't appear that it will happen. I guess we will see what Mr. Flannery says this afternoon.
9 years ago (09-12-2016)