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Reviews, get directions and information for Alta Custom Exhaust

Alta Custom Exhaust
Address: 9251 50th Street , Edmonton T6B 3B6, AB, CA
Phone: (780) 468-6464
State: AB
City: Edmonton
Zip Code: T6B 3B6


Opening Hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 08:00-14:00


related searches: alta custom exhaust edmonton, ab, exhaust repair edmonton, performance exhaust edmonton, muffler shop edmonton, custom exhaust shop edmonton, action muffler, park muffler, edmonton custom exhaust shops
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Reviews
I’m very thankful that a friend of mine referred me to Alta Custom Exhaust as they have been the best mechanic and tire shop I’ve ever experienced. The owners are outstanding! The mechanics are very proficient with diagnostics and are very thorough. I don’t think I’ll take my car anywhere else. Very professional mechanics. They do their best to get you the best solutions with any issue your car might need. Support local entrepreneurs! You will see the benefits of supporting this local small business.Services: Auto engine diagnostic
Overall, 11/10, I recommend this business!!!! First off, I want to thank ALL the employees at Alta for their kindness this time of the year. I'm very nervous about going to places for help as I've been screwed over more than once. Second, EVERYONE should be going here for their car needs. PLEASE! SUPPORT! THIS! BUSINESS! Customer Service: 11/10. From the moment I walked in this morning, until I left, I felt so welcomed. They were friendly, and knowledgeable. Not once did I hear "I don't know" when asking my questions. I was emailing them for the past two days and they were able to know who I was, BY NAME, without me having to say who I was. They remembered details of the emails and took the time to go over everything WITH someone from the shop to ensure I was getting the care I needed. On top of this, they allowed me, on short notice to them, to reschedule for today when my car would not start yesterday. They built such a wonderful rapport with me, that my spouse and I now want to bring my car in for its servicing needs next week. They've gained a long term customer from their attentiveness alone. Efficiency: 10/10. The gentleman from the shop took the car out to physically check the issue. We were having issues with the driver tire something was lodged or it was the bearing that needed replacing. When they couldn't hear the same noises we did, they brought the car into the shop to further diagnose the issue. Fortunately, they found a small rock, removed it and brought my car back out to me, all within half an hour or so. Quickest service I've had in my LIFE!!! I found they were pretty thorough!!!!! I've seen several other places before and they take so much time and they don't bother talking much to me about the issue, quoting me for the work or taking the car out to see/ hear what I do so they can understand what I'm trying to explain. Cleanliness: 10/10. Their parking lot, shop and customer service areas were clean. No piles of vehicles, half parked or crowded in the lot. The shop didn't have tools all over the place, or look dirty/ messy. The customer area was comfortable and neat. Their desk didn't have parts or paperwork everywhere, the floor was clear of dirt/ snow and when I had to used their washroom, it was also clean. That's impressive for someone, like myself, with allergies galore. Location: 10/10. Where they are located is easy to access. It's on a service road parallel to 50 street so it helps going in and coming out of their parking lot. You aren't coming out onto a busy road in an industrial area.
After an attempted theft of my Catalytic Converter, Alta was able to get me in right away for a fix. It took them about an hour. They were so helpful and friendly and I am so grateful for how easy and quick they made the repairs. They were also very informative and gave me some good information about the repair and my car. Thank you!Service: Exhaust
I called 5 different shops to get prices on fixing/replacing my cat. This was the only place that understood my vehicle and got me exactly what I needed. No up-selling, just exactly what I needed not just what they could sell me. I was in and out within 45 minutes and after having a trusted friend inspect the weld job he was shocked at how clean and well done it was. Mo, the guy that worked on my car, talked me through everything and made sure I was clear on pricing before working on the car. The nice guys behind the countersorry I didn't catch the names were very professional and had superb customer service skills. Can't recommend them enough.
I had an appointment to get true dual exhaust with resonator delete and they did an awesome job and the best thing is that I’m in a wheelchair I didn’t have to get out of the vehicle because of the snow. They treated us with so much respect and after the job was done they ran the truck and made sure there were absolutely no exhaust leaks. For future I would recommend taking your vehicle there if need exhaust done. Thanks to alll the workers thereService: Exhaust
Super friendly! Zach was amazing and knowledgeable, he also didn't want to waste my money nice change nowadays. Plus my car sounds amazing! I got a quote on a muffler delete and had it done on the spot the day of! Only cost me around ~$500 with new tips!Service: Exhaust
The mechanics are thoroughly knowledgeable, the service was incredibly accomodating, and their customer lounge is very comfortable. Great work at great prices. Would recommend to anyone needing work on their exhaust.Service: Exhaust
Great place to go for all your vehicle repair and accessory needs, knowledgeable and professional staff. Did excellent work and pricing was very reasonable. Thank you Alta custom exhaust!
I would have given 5/5 stars. However on the phone they quoted 385 dollars, then when we got there they added more to 750.00 when we got the bill it went up to 792.14! But we needed the work done, so we didn’t complain much. Just stick to your initial quote guys.
December 19th, I booked an appointment here after calling 12 different exhaust shops that Said they will call back or just refuse the job all together, went here and got the exhaust I was looking for and I'm more than happy with the work done. I highly recommend going here for all your vehicle needsService: Exhaust
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