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Allstate Insurance: West Ottawa Agency

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Allstate Insurance: West Ottawa Agency

About

We are proud to serve the West Ottawa community, and we look forward to helping families like yours.

Story

As an Allstate agency in West Ottawa, we know many local families. Our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important - your family, home, car and more.



"Allstate insurance agents have been part of your community in Ottawa for over 60 years providing personalized advice & service to you. Offering auto, home and additional insurance coverage, call or visit our Ottawa location today to find out how you can better protect yourself & save."
Address: 462 Hazeldean Rd Unit 18, Ottawa, ON K2L 1V3, Canada
Phone: (613) 801-1526
ac.etatslla@ycnegaawattotsew
State: Ontario
County: Ottawa Division
Zip Code: K2L 1V3


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info

related searches: Allstate Ottawa South, Allstate employee directory, Allstate login, Allstate Orleans, Allstate Kanata, Allstate agent, Allstate Barrhaven, Allstate Canada find an agent
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Reviews
I am very fortunate to have had Allstate, for my car insurance. My car had a collision they were quick to respond as soon as I manage to contact them. I am giving them 4 stars because I had a very hard time contacting them. I was fortunate enough that I didn't need my car badly and I knew what to do and expect when my car had a collision, but if I needed my car badly for work I would have gave them 2 or 3 starts only. I have to rent my own rental. If I didn't know what to do and if I was the one on the accident I would have freaked out that I can't even contact my own car insurance and the person I spoke where you report when your car had an accident had no idea what I should do next than contact my representative which I didn't know the number cause they never gave me the pink slip. The quote was very nice and affordable so I might check it again if they would still give me the best quote for my next car. Fingers crossed. Then I'll let you know folks.
An agent named Katherine was very rude when I was trying to switch my policy to a new car. Basically cast me off like I didn’t matter. Called the 800 number and another agent from Markham was extremely nice and was able to make the adjustment in 20 minutes. I think they no longer care about having a good professional relationship with local and loyal customers. Since my previous agent has retired I guess the customer service retired with him. Not impressed!
I have never completed an on line review of any company until today. After April's severe storm, I sent emails with no responses, left messages at the call center, no response. I finally got through to a customer agent months ago, made all of my complaints and concerns, and still no follow up from my local agents here in Ottawa. I was lucky enough to cold call a local Ottawa agent a few weeks ago who helped me with a policy pricing issue, he was excellent. He gave me the name of the manager to contact about all of my issues, I left a voice message, and not a single call back. This is beyond unacceptable!
This agency helped me get insurance for a friend that was having trouble getting covered. In addition they helped me when insurance on a mortgage I was named additional insured on lapsed. John Kealey went above and beyond to get it reinstated. Thanks for all your help. I will continue to be a loyal customer.
I wouldn't recommend these guys. I bought home insurance for 1 year and their cost was above average. 5 weeks prior to my renewal date, I started getting phone calls about an additional inspection and some renovation needed for a ventilation pipe, leaving me little time to consider the changes. I tried to clarify with my adjuster, who basically said "well, you're outta luck!" and then reminded me that my insurance was about to expire. Not helpful at all.
they are worse than other companies out of the blue they claim that my house grew by over 700 sq feet and raised my rate substantially. Buyer beware!!!
Terrible service. They are not professional. No proper communication between Head Office and other Regional offices. Has caused much distress and hardship for me. Insurance companies are all crooks. Chose the lesser of Evils and please go to someone else.
Great prices and excellent coverage for your insurance needs.
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