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Aldo Shoes

  1. Burnaby
  2. Burnaby Shoe Stores

Reviews, get directions and information for Aldo Shoes

Aldo Shoes
"For over 50 years, ALDO has been the ultimate destination for accessible fashion footwear, handbags and accessories for women and men all over the world. Always serving up fun style at an inviting price, our ALDO store at Metropolis At Metrotown features everything from heels, dress shoes and loafers to sandals, boots and sneakers. Whether you're out in the world, connecting with others or making things happen, we've got the versatile and comfortable styles for all your big moves and all your small steps. For all that you do, for all that is you, there's ALDO."
Address: 4567 Lougheed Hwy , Burnaby V5C 3Z6, BC, CA
Phone: (604) 291-8439
State: BC
City: Burnaby
Zip Code: V5C 3Z6


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Reviews
No one helps . Every single one ignores when u look for help and I would say just help urself . Girls were either gossiping with each other or wandering around trying to make no eye contact with customers . Not only with me , they were doing this to pretty much everyone in store . I just left the store without buying anything . No smiles , smirky faces and very ignorant .
The staff is really friendly and helpful. Great service. Also, they provide good choices and prices too.
ı buy some boats in Aldo but ıts not fit ı want to change but they say you can wear of course ı can wear otherwise how can ı understand to fit or not my foot and fingers has lots of woud up ı can not wear 2 days shoes so how can ı do it that shoes ın your sales friend too rude ı tell all friend about this bad experience to Aldo ı can not buy shoes or anything else
bought my aldo snow boots here. was busy since it was a sale. boots are still sturdy and i have let others wear it for snow hiking. staff were still helpful even if it was busy. not sure if they would help me if it wasn't busy cz sometimes they are snobby when you brows around and window shop. just saying.
I ordered a boots here on nov 18 and be told that it will come 3-5 days. 2 weeks later I contacted the online agent that I haven’t received my package and she told me to wait another week if not I’ll be able to get a refund I contacted them again next week and be told that I can get my refund at the store. I came to the store then they said they can’t give me a refund for somehow reason, they have to cal customer service and will call me back the next day Nothing for the whole week and now I talked to the online agent again and be told to come to the store AGAIN. The whole process is more than a month and I still haven’t been able to get my refund or package yet. DONT ordered online here around this time since they don’t even know what they are doing.
Chean and light shopping floor. Shopping space is comfortable with music provided. Employees are nice and friendly. Price is ok. Check out speed is fast. Credit cards accepted. Located inside the Metrotown shopping mall. Free mall parking available. Public restrooms nearby.
I want to commend the really good customer service at this location by Ally or Ali sp?, the manager. I can’t believe the number of bad reviews here! For the sake of balance, I want to say how pleased I was that the manager here let me exchange new shoes I bought that turned out to be ill-fitting when I spent more time in them partly because I didn’t try them out as well as I should have. In spite of that, Ally was very understanding and let me exchange them for different sizes that turned out to be the perfect fit. I wear orthotics, so getting an accurate fit in the right shoes is sometimes a challenge, but he made sure I got my money’s worth, in the end. I’d recommend this store and feel that the manager is an asset to Aldo, for sure, by putting the customer first.
Was greeted promptly and was trying on shoes within minutes. If they had my size I definitely would have purchased from there.
I returned a pair of shoes I had bought the same day after I had changed my mind. The floor manager who handled my return was surprisingly rude and irritated I was returning my purchase, he asked “what happened” and I made a joke about being too spontaneous - then he made a frustrated sigh and was impatient during the rest of our transaction. Unprofessional, not impressed, and overall not a good shopping experience.
My 3rd attempt to find a shoe in my 11.5 size ends in the 3rd time I'm told they dont have my size or anything close to it. I work near by and I frequent this location almost every other week. I found a shoe I wanted to buy on 3 separate occasions and although the girls that help me at the mens shoe section direct me to the till to check availability, they always tell me "sorry" after I've waited 30 mins in line. Well I'm sorry but you guys need to keep better track of your inventory. I.E. Fake sale signs when they have only one pair of size 14 left, and they didn't even bother referring me to a location that had it. Get quicker staff in here. Have a review of how its managed
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