Alberta Pro Movers

I’m extremely disappointed with the after-move service they provide. The move itself was smooth however there were some minor dents/scratches to the furniture. They filed a report and told me someone will fix them shortly. Since then I reached out multiple times asking them to fix the furniture and two months later I still received no communications nor explanation from them. Very unprofessional and not recommended.

Hired Alberta Pro Movers to move my household items to kelowna from Calgary. When the truck arrived and the van door was lifted it was appalling. Boxes were all over and the movers were literally unloading with little care. Almost all the furniture had some form of damage. The bed frames were taken apart but the lag bolts and screws were never returned for their reassembly. Unfortunately I was unable to observe the unpacking of the furniture as I am in a wheelchair from a recent injury. I did immediately notice the laquer being rubbed off my dining room chairs from improper packing and I called Adam immediately to notify him of this. He commented that he would grab a can of paint and repair them next time he was in town. Being uncomfortable with this aloof approach given the expense of these chairs I called Stephanie the booking agent. She apologized and asked me to supply three quotes. Needless to say it's been over two months since the move and in spite of several attempts to reach Adam the customer service representative/ mover there has been no reply. This organized is a fly by night, substandard moving service that over promises and under delivers. Be careful. I would stay away.