5 Star Tailors - Albany

Have given this place multiple chances but time after time they never finish the job by the date they said it would be finished. Not to mention the sloppy work they did just to get it done and over with. Who uses blue denim for a repair on black jeans? Don’t waste your time or money here.

This lady did a messy job altering my girlfriends dress for a wedding. Used fabrics that were not even close in colour and had stray threads that were visible on the outside. She did so poorly that my girlfriend had to wear an entirely different dress. I had dress pants that had to be altered and the lady only hemmed ONE of my pant legs. Do not even consider bringing your clothing here.

Horrible service and workmanship. I took 5 items to be hemmed to this tailor who took over two weeks to "finish". Then when I arrived at the tailor I was told, she still hadn't had time to do one. She always unilaterally decided to not make my clothes as short as measured because they might shrink. When I got home I tried them on and two of the items she said she did do wasn't hemmed at all. No work had be done on it. I went back and complained and she offered to redo the items that we sized incorrectly or not done at all free of charge. Okay, so I thought maybe they just messed my order up. When I went back to get my clothes the second time - again item had not been completed and items were not sized to specifications. Stay away!! Do not use this vendor.

She is the best. I called her Thursday morning in panic bc my even was Sunday morning. I came to her on Thursday that my dress cannot zip up... she opened the side but still didn’t fit.. then came in Saturday night! Normally doesn’t open saturdays just to help my zip get readjusted and fixed so that my dress would close/ zip up..and she was busy! This is what you call exception customer service. She has just gained my entire family for a lifetime! I’m very big on help people but she went beyond my exception! I will not go anywhere else but her! And this was my first time meeting her!

I bought a dress the day before I needed it in a size too large. I walked in here not knowing if there was any chance it could be altered on time. The lady who greated me told me she could have it done in a couple hours. I was blown away! When I came back to pick it up it was done perfectly and for a decent price. I'll be back for sure. This shop was a life saver for me!

Dropped off suit and shirt and told them I needed them for Saturday morning for a wedding at 2pm. Showed up at noon, clothes were in a wrinkly pile on the floor and was told they forgot to do them. Now scrambling to figure out a backup plan. Won't be going back.

Brought in jean shorts for button replacement. Told Raymond I'd like to pick them up by the weekend. He called me an hour later saying they were ready to be picked up. Prompt service. Thumbs up

she is very nice! She is done my clothes perfectly and the price is good! Dry cleaning is on time! When I need rush job, she made it on time and didn't charge extra $! I recommend this place!

I have had great experience at this tailor shop. The store looks beautiful and the owner was really fun to talk to. I needed to have my pants altered asap and she was able to help me do it quickly. Highly recommend this place!