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Kalona Coffee House
40 miles
Good coffee, very very slow service. The employees do not seem to have a grasp on wha...
Reviews
This is our second time visiting Yotty's. This time as well as the first was positive and yummy. I got an Oreo 'Blizzard' and it was good... good... good! I'm a slow ice cream eater and drive my wife nuts, but I don't care, it was so good. We sat on a bench and ate our ice cream after we got it. It's hard to separate the different businesses from Kalona overall as the community is so close knit. We love coming here, and we love the ice cream at Yotty's.
My previous review on here had 5 stars and said "Great place to go". I am now editing, after a negative experience last night. I feel awful to even say it because Yotty's Ice Cream Shop holds a special place in my heart since I worked there for years not long after it first opened, but this experience was just shocking! My family wanted to go visit the shop after supper, since it was a nice warm evening, and we knew it wouldn't be open much longer into the Fall. I looked them up on Google and saw that the hours said they were open until 8pm. We went into town and saw it was a popular place, as normal, and there was a large group outside the shop, finishing up their ordering, so we got into the line. At around five minutes after 7, we walked up to the window to order and I noticed the hours said they closed at 7pm. Although, I thought they closed later, I knew how that felt when people continued coming before there was a chance to close, so I kindly told her "I apologize. I thought you closed at 8pm, since that's what it said online." The response I received was shocking and totally threw me off. Afterwards, all I could utter was a slow okaaay. In a sassy and annoyed voice, I was told "Please don't believe everything you see online". While this is good advice, I was hoping that my small town ice cream shop would have the integrity to say "I'm sorry. We should have updated that." Needless to say, our ordering was a little tense and when my young son didn't know what he wanted right away, he was told he needed to "decide quickly or she would shut the window" in a completely serious tone. I read him the kinds of ice cream and thankfully he decided quickly. I held it together and was so glad to get our food and get out of there. I will be a little nervous from now on, but hope to return to better experiences. If you want customers to have accurate information, I would suggest keeping the hours updated on Google. Not doing so, could also work to your disadvantage, if it says you close earlier so that's what everyone thinks, so they don't come and you lose customers. Despite it being frustrating, had I been her, I would have appreciated bringing in more money for the shop, as the line continued for a while after we went through and others also believed they closed later.
You cannot go wrong with the Kalona Bar!
10/10 I would recommend this place to my friends and my school
The butterscotch malts are fantastic , in fact, all of their malts and shakes are fantastic. They don't skimp on the syrup and don't charge extra if you ask for an extra shot of flavoring. My dog loves their vanilla ice cream, as well.
Good soft serve selections and the kalona bars are always a treat. Always a nice treat during the hot summer evenings. Inside seating is very limited but still nice and relaxing spot for locals and visitors to meet and mingle with some ice cream
They have a great menu to choose from, there's a reason why the lines are long at times, definitely worth the wait when they are busy, sometimes I'm not even hungry for ice cream, but if I'm driving by & there's little to no line, I'm stopping!
Great ice cream !! Love being able to buy it in 1/2 gallon
Small shop, great service and wonder tasty ice cream. Pretty cheap too! The cone design was very pretty as well. The only problem might be that the shop has limited sitting inside. The walls contained some nice witty banter as well! e.g.: teach your kids about taxes. Eat 30% of their ice cream.
Wonderful, delicious soft serve ice cream. The youngsters manning the cash register were so pleasant. I love how the Mennonites and locals all go to Yotty's. I totally recommend.
Kalona Coffee House
40 miles
Good coffee, very very slow service. The employees do not seem to have a grasp on wha...
