YCCS - A National Collection System

This place is ridiculous! Their motto is "fair but firm"!! I laugh at that! Their people are nothing but rude!!! I made my payments faithfully for several years on a large sum of money and they defaulted me without even a phone call to tell me that my "automatic payment' wasn't received on time!! A payment they received from my bank every month on time for 5+ years, and then what, I just decide to say "nah" I think I won't pay this month!! " They treated me like a dead beat that wasn't paying my bills!! In fact I inherited this account when I got married, and even then they just took it upon themselves to say, oh you got married, well This guy owes money, so it looks like you do too!! Ignorance! It made me put 1 star in order to post..but they get no stars from me
8 years ago (11-01-2018)

I dont even want to put star on this company. My husband keeps paying his education loan for a year, but its not build up his credit score at all. When i made a phonecall, the employee was so rude , not nice, not professional, and has no idea what i am talking about. SUPER HORRIBLE SERVICE. THIS IS SHOULD BE CALL DEBT COLLECTOR, NOT COLLECTION AGENCY !!!
8 years ago (21-06-2017)

Your company kicks individuals when they are down. The interest is ridiculous- & in addition each payment is charged with an extra processing fee. This system makes it extremely difficult to get out of debt. Not every one is a dead beat, there are alot of us that are putting forth an effort & this is just an added burden. Which makes me want to give up &/or declare bankruptcy. I did try to offer a fair high settlement amount, which was declined. I will however say that their is a couple nice people that work there,which is the only positive thing I can say. One hardworking & frustrated person Beverly H
10 years ago (02-03-2016)

They took a payment from me on 10/31/2016 Costco still has not gotten their payment from yccs I took a photo copy and my bank statement with my confirmation number with the stupid person name that did the transaction over the phone .I've been playing phone tags with these idiots all week .Don't not ever make your payments to this collection agency pay the merchants company regardless someone is embezzling the funds I encourage anyone reading this to file a complaint with the attorney general office for fraud and a police report as well as a civil law suit from debt collection practices that were not followed by the laws under the federal trades commission office .I hope that anyone reading this will be wise enough to file charges if you were robbed.Assholes
9 years ago (04-12-2016)

It's almost like this place finds the rudest people around. They talk down to you and never work with you I hate this place with a passion!!!!!!!!!!!!!!
9 years ago (25-01-2017)