Wexford Community Credit Union

Recently I’ve been very disappointed in my credit union. The staff is friendly but their organization I think is poor. I have a business account and personal accounts at the credit union. I paid on my visa out of my personal account to another institution. They froze all my account because they said I had not turned in my DBA for my business. I had to take the proof in that I had already bring that to them but by now my payments that I made for my visa did not go through I try to keep my credit score good but this credit union just made it look like I didn’t pay my Visa bill. now it looks like I owe a high amount. Trying to build up my credit it’s been hard with businesses like this messing my credit score up very disappointed. I turn this paperwork back in in June. Too bad it didn’t get in the system so I was not having these problems all the way in December. Their staff is a high turnover rate. I expected them to apologize for the inconvenience they had caused me. Nope just I’m glad you took care of this now your bank accounts are not frozen. She reassured me that it would get my file right away this time.
7 years ago (04-12-2017)

It's a bank, the bar is set pretty low. But WCCU has been flawless in the 4 years banking with them!
8 years ago (03-08-2017)

Almost no access to somebody for help, which sucks since that's the only way to fix any problems.
7 years ago (26-08-2017)

Just got charged 10.00 for an address change, also went to them for a car loan. I had 8 thousand in savings the car loan was for just over 6 thousand they wouldn't do the Loan. They are useless. Team one credit union out of Saginaw approved me without a problem. Don't start an account with them!
7 years ago (25-08-2017)

HOORIBLE BANK!!!!! DON'T EVER OPEN AN ACCOUNT HERE. NOTHING BUT PROBLEMS FOR THREE YEARS AND I'M FED UP. HEADING TO CHEMICAL BANK INSTEAD.
8 years ago (23-07-2017)