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Westminster Toyota

  1. New Westminster

Reviews, get directions and information for Westminster Toyota

Westminster Toyota

About

At Westminster Toyota, our goal is to offer the finest selection of new and pre-owned Toyotas, ensure our customers have all the information they need to make an informed choice, and deliver exceptional service, both before and after purchase.

Story

Westminster Toyota
Sales and Service 604-520-3333
Parts 604-520-1177

Sales Department Hours
Monday - Thursday 9am-9pm
Friday 9am-7pm
Saturday 9am-6pm
Sunday 11am-5pm

Service and Parts Department Hours
Monday to Friday 8am-5pm
Saturday 8am-3:30pm

Our Service Department used an appointment based system to serve you better. Please call us at 604-520-3333 to book in at your convenience or use this link to send an appointment request online http://www.westminstertoyota.com/en/service/appointment/

Address: 210 12th St, New Westminster, BC V3M 4H2, Canada
Phone: (604) 520-3333
State: British Columbia
County: Greater Vancouver
City: New Westminster
Zip Code: V3M 4H2


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
I want to give a huge thanks to LV, his manager, and AJ for helping us bring home our brand new 4Runner. We spent the whole day at the dealership, and throughout the process, LV and his manager were incredibly patient and supportive. They helped us get a deal that gave my parents peace of mind compared to our previous vehicle.nnLV's manager was honest and really took the time to make sure my parents were comfortable with everything. AJ was kind and transparent while going through the paperwork and explaining the details clearly. We truly appreciate the time, and care from the whole team. Thanks again!
Toyota Regular Maintenance Review nAppointment: July 10nnThis maintenance appointment was attended by my wife, so the following review is written from her perspective.nnThe first person who greeted her was a polite gentleman—friendly, welcoming, and wearing a warm smile. She was then assisted by Jessica, who was extremely professional, patient, courteous, and kind. Her gentle tone and approachable manner made the entire communication process feel smooth and pleasant. We were very satisfied with the customer service experience.nnHowever, the car cleaning left much to be desired. The detailing was careless and sloppy—let the pictures speak for themselves. The lack of attention to detail was especially evident on the navigation screen. Under natural lighting, fingerprints and smudges were clearly visible, revealing the rushed and unprofessional job.nnGreat service at the front desk, but the cleaning definitely needs improvement.
I had a great experience buying a Toyota Sienna for my wife at Toyota Westminster. Ilja B. made the whole process easy and smooth – we finished the deal in just one day with a fair price. He understood my not-so-perfect English-Ukrainian-Russian language, which made communication very comfortable. Ilja was very warm, honest, and shared a lot of useful information about the car and ownership. I highly recommend him and this dealership to anyone looking for a hassle-free car buying experience.
I had such a great experience with the dealer Bob Yu! He’s super friendly, professional, and really easy to talk to. He gave me lots of helpful tips and took the time to understand my personal needs and recommended the Toyota Plug-in Prius that truly fits me, without ever being pushy.nnI really appreciated Bob’s help. He would take time to make sure I fully understood everything before making any decisions. He even helped negotiate and got us a great deal! On top of that, Bob even paid out of his own pocket to give me a small gift!!! Thank you Bob for everything! nnOverall, I’m beyond satisfied with the experience I had at Toyota. I highly recommend Bob if you’re looking to buy a car. More importantly, I truly believe he’s a valuable asset to the Toyota team!
I do not recommend this dealership due to their poor after-sales service.nI purchased a VW Atlas from this location and experienced a malfunction with the steering wheel heater. Although I was told a technician would follow up with me, it has been over three months and I have not received any communication. It’s clear that their focus is solely on making sales, with little regard for customer service once the sale is complete.
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