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Westend FamilyCare Clinic Family Health Team

  1. Ottawa

Reviews, get directions and information for Westend FamilyCare Clinic Family Health Team

Address: 80 Michael Cowpland Dr, Kanata, ON K2M 1X3, Canada
Phone: (613) 599-3321
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K2M 1X3


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
Inept, incompetent and uncaring. You go to a walk in clinic during walk in hours and they tell you to come back earlier next time. You go back much much earlier and they tell you they cannot accommodate walk in patients for immunizations. A medical clinic who only caters to their own patients for practically a 10 second procedure. Unbelievable. These people should not work in health care. There is no care and empathy from any of them. Avoid this place.
8 years ago (17-01-2018)
Don't know why there's all these bad comments. Came on Saturday around 1 no appointment, no wait at all, doctor was informative and knew her stuff, wasn't just in it for the paycheck. It's like they care. Staff and doctor were courteous and professional. Will be back if needed.
7 years ago (17-03-2018)
Absolute joke. The receptionist was extremely unpleasant, unprofessional and completely indifferent. She should not work in a place that requires human interactions, especially in a health care setting. She should be in a field, by herself, picking potatoes. The clinic advertises walk-in hours on their site. They are also very firm on not answering the phones on the weekend. When I arrived, I was informed that they are not accepting outside patients for walk-ins for the rest of the day. Just like that. I was told to try the next day (Sunday) to see if they will accept me. I would have to drive there again and take a chance because they will not answer the phones. Apparently there is no telling when they will decide to cut off outside patients. Judging from the reviews, this happens all the time. Without wasting any time, the maximum security prison guard sitting in the receptionist chair told me to just go to the hospital (without a clue of the reason why I was there ). Don't be fooled by their large, modern facility. You'd probably get better care in a shed, in a third world country, from a rabid one-eyed monkey. At least you would be seen, even if with just one eye.
8 years ago (05-11-2017)
Been at west end over ten years. Large staff who’ve changed their approach to intake successfully. Onsite blood work for patients a definite plus!
7 years ago (03-03-2018)
I even didn't visit the clinic. After reading people's review in the Google, simply called their phone number. The recorded voice I heard over phone (most likely she is that 'famous' receptionist) sounds very COLD, COMMANDING and RUDE scale. I am not going there. Dr. Copely, I think you should consider someone at the front desk who has friendly tone and behaviour.
8 years ago (30-11-2017)
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