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West Oak Medical - Family Medicine & Specialist Centre

  1. Oakville

Reviews, get directions and information for West Oak Medical - Family Medicine & Specialist Centre

West Oak Medical - Family Medicine & Specialist Centre
Address: 2525 Old Bronte Rd #200, Oakville, ON L6M 4J2, Canada
Phone: (905) 582-7533
State: Ontario
County: Halton Regional Municipality
City: Oakville
Zip Code: L6M 4J2


Opening Hours

Monday: 1:00 – 8:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 12:00 PM
Thursday: 1:00 – 8:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
My son was referred by our pediatrician to Dr Sam. I called his office after 3 weeks to ask if there is any update regarding his appointment and I was told they didn't even receive our referral. I called my pediatrician office right away to ask when did they send original referral and they confirmed it was sent 3 weeks ago on the day we visited them. Anyway, I asked them to re fax to Dr Sam's office. After that I called Dr Sam office to ask for the confirmation of the fax and they confirmed that it is received and I will get a call in a week about the appointment. A week later, I called them back as I didn't receive any call. I was being told that NO referral is received for my son. I was shocked and confronted them that its not true and you guys confirmed last week referral fax. I was told to ask my pediatrician to Re fax it. Aarrgghh.. here I am still waiting for the referral fax after 24 days. Dr Sam's office is terrible and very unorganized. After wasting whole month, I went back to my pediatrician and asked them to refer my son to any other specialist except Dr Sam as I can't deal with his non sense office.
If i could post a 0 star I would. 1 star is the lowest it goes. First off, my issue with the Dr.... I had a different neurologist who went on maternity leave, she was great. Before leaving she said I had no indications of epilepsy. Then she had her baby and sent me to this guy. This guy, looking at the same 3 tests, said in his OPINION i was actually epileptic. because of one issue that happened after the 1st neurologist where even the hospital said there were 0 markets to indicate a seizure. But without even seeing me in person he decided it WAS a seizure even though medical tests said otherwise. After MONTHS of no follow up. I contacted reception today to make an appt. A "hey Dr. I've literally never taken this medication and haven't had any other seizures, can you PLEASE actually diagnose me" appt. She said there was a LOOONG waitlist. i said OK. BUT... The reception has no record of my being a patient, even though I had an appointment with Dr. Mohammad in September where he prescribed me medication that has his name on it. They believe their records and said I'm not a patient, even though again I have physical evidence of being his patient. I have not received any follow ups from them since being prescribed this medication, even though at the appt he said he would follow up. When I got upset that my DOCTORS OFFICE HAS NO RECORD OF ME, I was told I was being emotional, the receptionist yelled at me, and hung up on me. The clinic manager was there when I called back and had to give a fake name since the receptioinist would just hang up if I said my real name and refuse to take a complaint against the receptionist, for YELLING AT ME AND HANGING UP Overall, if I Had ANY OPTIONS I would go there. But with Neurologists you really don't have options, you go where they send you. I hope to god nobody else gets sent here because they will not get any help. And still, after almost an hour on the phone with them I still do not have an appt.
The worst doctor I have ever seen. S ok unprofessional, she brought me down, her assessment was not accurate at all. I was surprised how even she is a doctor! I she came 3 hours late for my appointment and even she did not apologize for that, she really knows nothing about code of ethics. I will complaint to college! She was abusing her power!
Dr. Sam Pediatrician was incredibly thorough and detail-oriented. He finally gave me the answers I needed after 2 months of dealing with my son’s “colicky” behaviour. Turns out he had infant acid-reflux. Dr Sam suggested some simple techniques that were very helpful - I am so grateful for his care of my son, it lifted a weight off my shoulders.
Spoke to Dr Dua and he seemed very uninterested in my case even saying he didn't know why I was referred to him. Now today his office calls and wants another phone consultation. NO thanks!
I love Dr. Johnson as my family physician, she’s very attentive and accommodating. Unfortunately, the front desk put such a bad rep on the whole practice as they are so bad at their jobs it’s unbelievable. Not once have I ever received a prescription fax on time, you can tell how miserable they are to be at work when you’re in the office or over the phone, and you might as well go scratch a scratch ticket if you get through to them by phone with your luck because they are the absolute HARDEST to get ahold of. If it wasn’t for Dr. Johnson, I would have left this practice years ago. I have also seen other doctors who are also very pleasant… I wish I could say the same for front desk.
We used to be patients of Dr.Johnson / three years. We've been never waiting in a line, she was very pleased and confident. Also, if we needed emergency visit we always had it, sometimes with other doctor if Dr.Johnson wasn't available immediately. She is my favourite doctor in that area. Highly recommended her.
They Cancelled our appointment with Dr Friedman without informing us. We Showed up on the date and they just said it is cancelled and asked to rebook. I wanted to file a complain. The reception said will look into it and they will call back. Never received that call. When i came for the appointment second time i asked the status of the complain and got a very placid response we will look into it. There is no information available to file a complain on the website. Having said that Dr. Muhammad was a gem of a guy for checkup but the admin and the reception can be a lot better.
Dr. Sam, Andrew is hands down the worst doctor I’ve ever experienced. I would not recommend anyone put themselves through any sort of appointment with him especially involving children. Extremely self righteous, does not listen to patients, demeaning and straight up unprofessional.
Terrible! I waited for 3 months for an appointment at which time I called to ask what was taking so long. Only then was I told that the referral was misplaced. I had to contact my family doctor again and get the referral resent. Then had to wait another month and a half for an appointment. I keep my 5 year old out of school since the appointment was mid day. I lug him and my 7 month old daughter all the way there only to be told the appointment was in July, not June as I was told by the person who called finally with the appointment time and date. The secretary blaned it on miscommunication, said nothing could be done, couldn't be fit in she'd put me on the cancellation list. No thanks! I'd rather find an office who can at least be organized, especially an office specializing in kids. Absolutely ridiculous! So sorry to say the doctor may or may not be great but his office sucks and that's enough to turn me off!!
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West Oak Medical - Family Medicine & Specialist Centre map

Directions to West Oak Medical - Family Medicine & Specialist Centre with public transportation

Dundas Bronte 80 meters
5
5A
Dundas St West + Bronte Rd 160 meters
5
5A
Dundas St West + Bronte Rd 210 meters
34
81A
81N
82
Dundas St West + Grand Oak Trail 270 meters
5
5A
Dundas + Grand Oak 280 meters
5
5A

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