Wendy's

Honest Review: The Chicken Was Fire, But the Service? Yikes.nnIf you’ve ever walked into a fast food place expecting the usual and walked out shaking your head—welcome to my most recent experience. I swung by this Wendy’s thinking it’d be a quick, satisfying pit stop. And in some ways, it was… but let me break it down for you, because this visit was a rollercoaster.nnLet’s start on a high note: the food. I don’t know what kind of secret magic they put in that blue cheese pecan chicken salad, but wow—it SLAPS every single time. Juicy chicken, crunchy pecans, and that tangy blue cheese all just work. It’s actually one of my favorite fast food salads, hands down. Weirdly specific, I know, but if you’ve had it, you get it.nnSince that was my only meal of the day yes, life gets hectic, I decided to treat myself and add a side of chili with sour cream and crackers—a cozy, hearty addition I was genuinely looking forward to. So far, so good, right?nnWell… this is where the wheels started to come off.nnWhen I went to the counter to pick up my order, I noticed the chili and its glorious toppings were missing. I get it—mistakes happen, especially when it’s busy or the self-check kiosk acts up. No big deal. I politely mentioned it, expecting a quick fix. What I didn’t expect was a full-on attitude avalanche from the cashier.nnNow listen—I don’t say this lightly—but this woman was straight-up rude. No “I’m sorry,” no “Let me check on that for you,” not even a neutral acknowledgment. Just straight defensiveness, like I was trying to hustle her for a freebie or something. But here’s the kicker: she was training someone. Yup. This woman, with all her condescending energy and eye-rolling, was the example for a new hire. The poor guy looked like he wanted the floor to swallow him. He even gave me an apologetic glance, like he felt bad on her behalf.nnThat moment told me everything I needed to know about this location’s priorities.nnI’ve worked in customer service. I know it’s tough. But treating customers like they’re a burden—especially over a small issue that was likely the system’s fault—is just bad business. Period.nnNeedless to say, I won’t be returning to this particular Wendy’s. The food deserves better representation than what I experienced at the counter. Whoever’s running this spot: please do better. Your new hires and loyal customers deserve kindness—not condescension.nnnn Would I eat that salad again? 100% yes.n Would I deal with that kind of service again? Absolutely not.n Have you had a similar fast food horror story? Drop it below—I want to hear it.n Location: DM me if you want to avoid this spot.nn#FastFoodReview #WendysFail #CustomerServiceMatters #FoodieFinds #HonestEats #ChickenSaladGoals

Went to pick up to Dave’s single meals for dinner and when I opened the wrapper I realized there was no meat in the burgers. I went back within 10 minutes and the staff recognized me and the mistake they made. I waited for the food the said they were we’re replacing when a very angry manager rudely came to the window stating I was lying and the burgers may have been from somewhere else. She pointed me away and essentially forced me to leave. Friendly and accommodating staff, horrible manager

DO NOT ORDER from WENDYS on FRONT st Belleville through UBER EATS. They will mess up your order and not take accountability because they dont want to pay for their mistakes. The lady supervisor purposely gave me false info and told me to ask for a credit and that Uber eats would give me the delivery fee charge back, but it was a lie . I HAVE TO PAY DOUBLE DELIVERY now and the delivery driver also refused to go back and get it. She tricked me ON PURPOSE bc she said that they would have to pay for the delivery and the product if she sent it back to me.. thats my fault how? I want my strawberry lemonade lmao its the small things in life and u guys just ruined that for me... No integrity whats so ever. Pay for your mistake maybe YOUd be less likely to mess up orders. Its not the first time they've messed up.. like if u cant do ur job and ur on the verge of getting fired cuz ur messing up the royalties by all ur mistakes then maybe u should be fired.. she refused anyway. So I just dont get my large strawberry lemonade now. Lol. Like okay cool. Thanks. And they messed up my order before that too and I didnt say anything, but this time a big item was literally missing.

Wow Wendy’s! You out did yourself today! Stopped into Wendy’s Belleville for some lunch as we were on the road. This location was amazing all around. I used the mobile app to order, easy and great deals. Selected dine in and our first impression is clean, bright, open. We picked a table and watched the order monitor visible from the entire seated area and waited for our order. Very organized. I made my way to the front after a couple mins and the employee let me know it was all ready for me. Very friendly, all the workers inside looked happy and working well together. Way to go to them and who ever is running this place. Our food was hot, delicious and the best part was the soda fountain machine was a time warp of selections. And I mean selections. So many options. I have to stop giving money to the other larger fast food chain out of convenience and go to Wendy’s more. The quality and price is far better then any other.

Worst hamburger I ever had from a Wendy's restaurant, I ordered the Dave's single, for the first time ever, because it's on promotion, at the Belleville North front location, and it was the worst hamburger that I have ever had in a long time, it was dry , cold, and tasteless, absolutely wretched. Consistently lukewarm Dave's singles, not hot and fresh