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Reviews, get directions and information for Wendy's

"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."
Address: 817 Harrison Ave , Centralia 98531, WA, US
Phone: +1 360-330-9229
State: WA
City: Centralia
Zip Code: 98531


Opening Hours

Monday: 10:00-23:00
Tuesday: 10:00-23:00
Wednesday: 10:00-23:00
Thursday: 10:00-23:00
Friday: 10:00-00:00
Saturday: 10:00-00:00
Sunday: 10:00-23:00


related searches: Wendy's menu, Wendy's near me, McDonald's, Burger King, Taco Bell, Sonic, Jack in the Box, Dairy Queen
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Reviews
Got the $5 bag. Hamburger Patty is VERY SMALL. Nuggets & fries were cold. Walked in to order & lady taking order just stood there & looked at me, no greeting or could I help you. Awkward!Food: 1/5
A kid lied and said the coupon I used went through and it didn’t… I had to go inside to get refunded… C’mon if you don’t know how to do it cool… But don’t straight up lie to my face about it!
Food was good and fresh now before when we went it was pretty bad food and service but this time was very goodFood: 5/5
Only 2 packages of crackers for a large chili and drive thru was packed, so it took 15 min to pick upFood: 5/5
Baked potato was rotten and I threw my unopened salad away because it also was rotten.
Food was hot and delicious, but the staff is abrupt and rude.Food: 4/5
Worst Customer Service Experience Ever. I wish I could post negative stars. Got Delivery from Wendy's -- driver forgot to give me food ordered and drove away - or maybe they just kept it for themselves. Either way I did not get it. When calling the Wendy's Customer Service line I got nothing but a busy signal for 20 minutes. I called the store and was promptly stonewalled by the ineffectual and completely impotent "manager" on duty who seemed to have no problem throwing his ego around, but couldn't properly handle my problem. As I'm sure someone from the establishment will no doubt come on here and say - i was told "we don't deal with doordash orders or the app". NEWS. FLASH - making an order through the app that is fulfilled by a specific location MAKES THEM RESPONSIBLE. It's no different than if I am in the drive-thru or if I visit their lobby. The food is ordered and handed to the customer. The intermediary is irrelevant and any attempt by Wendy's to circumvent responsibility or accountability is completely unacceptable. DO NOT VISIT THIS LOCATION - any attempt on their part of customer service or attempting to appear like they care enough to try to rectify the situation have passed and there is no way they will earn my respect again. The shift leader or supposed "manager" on duty on September 19, 2022 at 3:45 pm is derelict of duty and completely unfit for his job.
The food was good but, we went inside to eat. The guy behind the counter was almost too high to take our order and ALL of the tables were dirty. When I asked a manager to clean one off she rolled her eyes and walked away, we didn't see her for the rest of the time. Our table never even got wiped down.
It was a small order so it wasn't too difficult. That said, they got every detail right and that seems to be getting harder and harder to find.
Will never eat at the Centralia Wendy's again. Nasty nasty nasty. Negative 5 star if I could. Guess I just did.Food: 1/5
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