Welsh's Pharmacy

The customer service I received from Fiona at this pharmacy was second to none! Actually outstanding! She went above and beyond to get a prescription for my daughter and even called me on the day we were flying to say she had the prescription ready if I could get in to pick it up. Thank you for your help and super service!

Great customer service. Always extremely helpful & knowledgeable. Fiona and her staff certainly go above and beyond and nothing is too much trouble.

Awful! Worst customer experience I have ever had!! No communication; no acknowledgement as you enter the chemist; no letting you know if they have the items; that they are even looking for the items!! Pharmacist said, when I said "Hello" that she was having a conversation with her colleague when I walked in which is why I wasn't acknowledged. I suggest you stop having a conversation with your colleague and pop your head over the counter and say, "hello, we'll be with you in a minute" then continue your conversation with your colleague. Literally NO letting the customer know if they had the items in stock; if they were getting them ready; how long they would be. I felt like an interuptuon and complete inconvenience to their day and it is not as though they were busy!! I was the only customer in there and as far as I could see, as no one came to acknowledged me, there were four members of staff!! I will never go to this pharmacy again!!

Friendly and efficient staff