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Waterdown Tea House

  1. Hamilton
  2. Hamilton Tea Rooms

Reviews, get directions and information for Waterdown Tea House

Waterdown Tea House
Address: 297 Dundas Street East , Hamilton L0R 2H0, ON, CA
Phone: (905) 690-4646
State: ON
City: Hamilton
Zip Code: L0R 2H0


Opening Hours

Wednesday: 11:00-17:00
Thursday: 11:00-17:00
Friday: 11:00-17:00
Saturday: 11:00-17:00
Sunday: 11:00-17:00

Update Info

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Reviews
Dinah & her team did everything possible to ensure our event was perfect. From the quality of the food, amazing tea selection kind & pleasant service, to the beautiful presentation of the towers...everything was lovely. Best scones, clotted cream & preserves ever!! Lovely spot for a birthday celebration, baby shower, bridal shower or an afternoon our catching up with friends.
Unfortunately I did not get her name, but whoever the single server was working yesterday saved our entire high tea experience. If you’re looking for high tea in the Dundas/Hamilton area you are kind of limited and unfortunately this is one of your options. I took my gramma here yesterday and we were both so disappointed. The quality of food served to us was kind of a joke. The sandwiches were very boring and sparse- nothing cute, nothing delicious or unique. The scones were like rocks sprinkled with white sugar. They did however serve real Devonshire cream which was a plus, but the jam was out of a jar. The worst part of the $40 !!! Food tier was the pitiful “desserts” the cookies and chocolates were from dollarama- the fruit was a joke and the mini cupcake and cheesecake were definitely from a store/ nothing home made?!?! The tea selection was good and honestly our waitress was so so nice and lovely to talk to she saved the day. I would come back to talk to her! The high tea was not worth $100 for the two of us.
Dirty dishes. Spoilt fruits. Micro aggressions. Terrible Service, not worth the drive. Would never visit this place. We visited on a Sunday long weekend for their opening appointment. Katherine was my server she was horrid. Rude dismissive, condescending, she didn’t give me time to pick me own tea, she picked it for me! She was hostile, she kept coming over with telling we had to rush. She was clearly biased. She didn’t spend any time explain the menu to us but spent time chatting and socializing with other tables. I’ve had better tea experiences in Ontario and this isn’t it. I’m waiting to speak with their management and will update with photosof the dirty cutlery and dinnerware… I don’t want anyone wasting their money going here. Until then here is picture of the $40 tier we got, with spare food and old fruits. This was not worth our $200 bill for 4 people.
The experience was great here! Sandwiches and sweets were delightful. The owner came out to greet during half way through our tea to ensure everything is great. The waitress was also very personable and made sure we were well taken care of. Would come back and recommend this place!
High tea spot for some authentic tea and scones made fresh each morning! We came here as a group of four, had reservations prior, and do agree it is worth a visit : The staff is super nice and knowledgeable about a wide assortment of recommendations.
7 of us were here to celebrate an upcoming Wedding and were greeted and treated by all Staff with open arms. The Owner forgive my forgetting her name came to our table and introduced herself, and also came over when were about to leave- we thanked her for the fabulous service, and fabulous food. Such fresh, tasty, and beautifully plated sandwiches, scones to die for and dessert goodies. A new menu item was a chicken/apple salad on a flaky 'tart' which was a hit with our table. We all left with doggie bags and would recommend an afternoon at this lovely Tea House
Blew my mind. I took my mom here for high tea and we both loved it! I don't even like sandwiches, but I gobbled them ALL up! The scones and clotted cream were unreal! The dessert tier was surprisingly my least favorite and I have quite the sweet tooth!, everything on it was delicious but it just couldn't stand up to those scones and sandwiches!
Having Waterdown High Tea for our anniversary. #delicious #hightea #yummy #englishtea #QueenGardenPartytea #clottedcream #scones Parking: Parking in back
I will never set foot in this place again and I would have given a zero star if it was an option! Few years, we decided to try it out to support local bussiness, turned out, we had to leave before even getting anything. I don't know if there is hidden rule for this high tea place, apprently you have to order a set each person otherwise it is a ' too little of an order', they refused to serve us unless we order an extra order after the fact the server took the order and said nothing initially. I've been other tea houses, a pot of tea and a scone, you can sit there as long as you want!! Who do they think they are to belittle customers and reinforce those rules as they go! I'm relifed to see that the food review is just as bad, didn't miss out much!
Every time I contact this place someone is rude, maybe it's just one person but I came into the place before it opened I didn't know they were still closed in the morning and I asked if they had any scones/if they were actually open yet and the woman in the kitchen seemed rude and didn't care and it felt very awkward. I then call today at 4:30 to see if they have any scones left so I can drive over and whoever answered told me they were closed, didn't give any reason either. I won't bother with this place and go to Tea at the White House instead.....
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