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Reviews, get directions and information for Washington Trust Bank

Washington Trust Bank

About

Serving our customers and our communities for 110 years! We’re small enough to know and care about each customer, yet large enough to offer a full complement of products and services to satisfy all banking needs.

Story

Washington Trust Bank is a locally-owned community bank offering Personal Banking, Home Loans, Private Banking, Small Business Banking, Commercial Banking and Wealth Management & Advisory Services.

Address: 7802 W Overland Rd, Boise, ID 83709, USA
Phone: (208) 377-2811
moc.tsurtaw@knabtsurtnotgnihsaw
State: Idaho
County: Ada County
City: Boise
Zip Code: 83709


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Horrible customer service. Lied saying I just drove off before she deposited my check. What actually happened was I said I don't need a receipt because I could look it up on my phone. She got the check looked up the account and then said ok you are all set. I said ok thank you and then left. Later.... I find out they put a hold on all but $200 of my check. Tried to go back and talk to them and some guy comes to the drive through window and says we tried to tell you but you just drove off. I told him no she told me I was all set. I've deposited many checks with them like this one and not had this issue. He proceeded to try and argue with me. I told him I would just speak to his manager Monday. Rude, dishonest, and no customer skills what so ever. Not people I "Trust" with my money anymore.
8 years ago (08-01-2018)
This has been my bank for years now. I love this bank along with its friendly staff always willing to help in any way they can.
8 years ago (10-11-2017)
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